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Verified
5/5

2016-07-14

Guilt free eating

"Have been trying to lose a few pounds and love the different protein shakes that are carried. My favorites though are the protein bars. You can eat one & feel like you are eating a forbidden candy bar.Don't even get me started on the snacks. Love them too."


Verified
1/5

2016-07-12

:( Order from 7/5 Still Not shipped

"I am a frequent customer and normally do not have issues with DBWL.
My latest order on 7/5 was shown to have a shipping label created on 7/7.
The status had not changed to show it had been received by UPS so I called customer service on 7/11 to find out what the issue was.
The rep was super nice and said she would have this reshipped and a new tracking number emailed to me.
However, I have not received any updates as of yet.
I would have thought this would have been made a higher priority to get this shipped out.
"


Verified
5/5

2016-07-12

Excellent work!

"Product is absolutely fantastic and shipping was quicker than expected!"


Verified
5/5

2016-07-12

Good Stuff

"Nice company, competitive pricing and a real good selection of healthy weight loss or weight maintenance products. "


Verified
2/5

2016-07-11

July 4th discount was not applied...

"You were offering 20% off during4th of July weekend when I placed my order. There was no place to enter the code.

I called to correct and I was told I was out of luck. Disappointing, was about a $40.00 credit that should have been applied.
"


Verified
4/5

2016-07-10

Love this product

"Love the product hate waiting two weeks or more for delivery. I always Oder over $65 worth and get same day shipping but it still takes two plus weeks. Other wise it's all good "


Verified
5/5

2016-07-09

Great products and service

"I love the website search function. I can pick all the things I want and don't want to make a good and fast selection. The discounts are great and a sales person checks in which is a nice personal touch. I've recommended your site and products to my friends who are also an the road to weigh loss success. "


Verified
4/5

2016-07-08

didn't get the 20 percent

"The ad said 20 0percent and I only got 4 something off the order,"

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Verified
1/5

2016-07-08

to long to arrive

"Items take more than one week to arrive. Box was dented. I had to refuse box. They told me that as a courtesy they were not going to charge me for the refusal. How do they want to charge 15 dollars for the refusal of a box that came in bad condition. I have some issues about returns and customer care."

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Verified
5/5

2016-07-06

"Great service, huge selection, fast delivery!"


Verified
5/5

2016-07-06

"Have had great experiences with the site and really like the products. "


Verified
4/5

2016-07-03

Fast and Efficient.

"Ordering is easy, fast and efficient. There has never been a mistake on my order. I love the free samples that come with my order but wish I could pick them sometimes. I hesitate to order a whole box of certain things because I don't know what it will taste like and afraid to order a full box. I got burned on one item so now I just stick with what I know. I like the taste of the chocolate shakes and some of the puddings. My only complaint would be that sometimes the conditions of the boxes are damaged upon arrival and sometimes the contents have partially leaked. "


Verified
1/5

2016-06-28

Forget Ordering in Summer

"Our package arrived today very warm having paid the extra $14 to ship cold due to the warm weather. Package opened and cooler bag was 96 degrees so had no impact on keeping the product cool. Only the bars were in the cooler and other products in the regular box even though we paid for "cooler" type shipping.

Will not order again during the summer time months. Will look for a closer supplier of these products out West!
"


Verified
4/5

2016-06-28

Throw 'em in the Fridge!

"My purchase was delivered in only a few days, but whoever brought it did not ring our doorbell. The box, which included easy-to-melt protein bars, was set by the door on a hot day. I don't know how long it was out in the heat, but once I found it, into the fridge it went. As an FYI, the trick is to cool the bars for an hour or two, then pull them out from the package and work them loose while still wrapped so that the bar no longer sticks to it. They may not keep their shape, but at least cooling them cuts the chances of having a mess on your hands when unwrapped."

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Verified
5/5

2016-06-27

Unbelievably Satisfied!

"I am amazed at how good your products taste! The price is good, too. "