ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2024-12-17

Slow shipping

"Ordered five items on December 3rd they shipped on December 4th still have yet to get them. When contacting the seller pretty much nothing they should have reshipped them and sent them since it clearly the post office that they use has lost the item been in transit between two of the post office buildings that are a few miles apart from each other for nine days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-07-03

"Only took forever to receive"


5/5

2022-04-21

Great recomendations from rep

"I wasn't sure what to get for my German the destroys everything. I called in and the representative had some great recommendation on what toys to try. So far everything is holding up to my 100 lb german shepherd. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2021-12-29

Scammers. Do not trust this company

"Scammers. Do not trust these companies, take your money waste your time and are VERY VERY rude. Crazy how they try to profit off a man’s best friend. "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

3/5

2020-06-09

All but 1 item not satisfactory

"I was pleased with fast delivery, but one of the items was not safe for my dog. There should be more careful handling of items not suitable for pets."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2020-05-15

Dog tuff

"Excellent service, Excellent quality in toys "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-03-25

Great plastic ID tags

"They have the best color and size selection. Quick shipping, too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-02-07

ID Tag

"Our pups new ID tag is beautiful and has a nice weight to it. We picked a pink Daisy tag to match her name.
Now not only is she beautifu, but has some great bling! And the tag matches her name. Bonus!
Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-30

Toys have lasted over a week so far

"I'm very happy with what we've received from Dog Stuff, so far they are holding up to our quite aggressive Redbone Hounds. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-15

Awesome Experience

"Great selection, quick shop, perfect products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2019-10-30

I received order promptly, typical great dog tuff quality

"Our new little squeaky circle is holding up (even though our guy already got one of the squeakers out). It is sewn with many layers so that my very strong poodle can chew intently without ripping to shreds "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2013-07-18

"This is the 3rd order I've placed with DogTuff. Relieved to have found a plush that last more than 2 days in our 2 Golden Household! Would Buy Again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-05

"Great Service. Had to switch the collar for a smaller size. They mailed me the replacement before I even had a chance to mail the big one back in! Great Service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-26

"I was surprised to see they offer a 30 day guarantee on some of their toys. Having never had a dog toy last more then a couple days some hours so I decided to order. I got 2 toys and they did hold up very well but not 30 days. So I emailed the company and the customer service I received was excellent. They gave me an address to send the toys back to them and when the received them they gave me a credit so I ordered some more toys with free shipping. I will definitely order from them again for the great customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2011-10-21

"Bad Service, The things you order might come damaged and they will do nothing about it. Fine goodies for your pet at another store."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges