"I tried to buy a Teknic Supervent Mesh Jacket from DollarRider but the item never shipped, and I could not pull up an order status on there website. I tried to find a way to contact DollarRider and the only option they had for costumer service was email. No phone or instant chat help. They returned my email buy saying that there was an "Error" with my order so they cancelled it and that I would have to re-order the item. So I went through the whole order process again with the same results. No order status and the jacket still has never shipped. Also they have not returned my latest emails about the problem.
Update Problem was a "technical difficulty" with the website. DollarRider was slow to respond to my emails but once the responded they honestly tried to be helpful. I never got the jacket, but I was never charged for it either."
"I was looking for a windshield pounch for my Valkyrie, tehy are not easy to find. When I searched Dollar Rider for a Valkyrie pouch, I was directed to one that had a picture of the pouch on the same model Valkyrie. Great! When it arrived, it was the correct part number, but the configuration of the pouches were different then the photo, and it would not fit. I contacted Dollar Rider, and demonstrated to them that they had the WRONG photo on their web page. We went round and round, they refused to pay for return shipping even though it was their error. The rep was going to call the manufacturer to find the exact part I needed, but he never called me back. So I sent it back at my expense, and not only did they not pay return shipping, they also took a restocking fee. Never-never-EVER again.... Mistakes happen, but I shouldn't have been penalized for their mistake."
" I was unable to locate any reviews of this merchant, favorable or not, prior to placing an order, so I decided to give them a shot with a small purchase, and make an effort to share whatever my experience with other people.
I ordered 2 items on the Afternoon of Friday May 23rd 2008, for an approximate cost of $150. I found DollarRider's prices to be on par, if not a little bit less expensive, than other online motorcycle accessory stores, though every item seems to state "Hurry, Sale Ends 5/23/08". The sme doesn't end though, the Date just displays the current date.
For this order of 2 items I was charged $18.19 in S&H, which, I feel is a bit much, especially for ground shipping. For that price, I would have expected 2-day or 3-day service. I placed the order just prior to Memorial Day weekend so it didn't process until the following Wednesday, which is understandable, not to mention it even said on the order page, that it would process on the 28th. UPS Ground got the package here in 5 business days from DollarRider's order processed date.
Both of the items were packed well and received in excellent condition.
I would definitely buy from DollarRider.com again, however, I will need to take their higher shipping costs into account when comparison shopping other sites & dealers."
"I bought a Mustang Seat for my 2007 VStar 650 Silverado. I ordered on the 12th and it was delivered on the 24th. Price was pretty good, though shipping was kind of high, but about the same as other vendors.
I'm not the kind of person to gush about a shopping experience; so I'll just say they delivered what they promised in a timely manner, and I will shop from them again."