"Although the shipping was quick and easy, I think the return policy is a bit ridiculous considering they are a solely online company. "
"Dollskill is a wonderful site that has their items displayed well with plenty of information about each product. I received my item on a few days and I was pleased with the entire experience!"
"I love how fast I get my shipment and quality of clothing is great!"
"Super happy my merchandise came quick! The buy one get one free deal was amazing even though the sizing was a little off.."
"I ordered a pair of shoes in a women's size, and was sent the same shoe, but in a mens size. I assumed that this was a simple mistake, until weeks of emailing yielded no refund, no exchange, and no compensation for return shipping.
I was promised in one reply that I did get (though most of my emails were ignored) that I was being sent a replacement pair THAT DAY. They never came, and I filed a claim with Paypal. Dolls Kill then told me they couldn't send the shoes until the claim was dropped- a full week after the shoes were "sent."
The real scam is that after dropping a Paypal claim, you have no rights to a refund, or an exchange. Dolls Kill clearly knows this, that's why they told me to do it!
Luckily I read the Paypal tutorial, and knew what they were up to. I notified Paypal the next day of the situation, and they promised to expedite the refund. I also found the same shoes in a reputable store for almost half the price!!
Dolls Kill seems to have many positive reviews on this sight, though many of them are suspiciously repetitive and vague, implying a less than honest practice on their part. The bad reviews show trends; if they are out of a certain product they send another size, or the wrong thing, and refuse a refund.
Don't do business with these idiots!!!!
Go somewhere else for cheaper prices, and no off brand labeling. This is the worst online shopping experience I've encountered. I've also contacted the Better Business Bureau, and surprise surprise, DOLLS KILL HAS AN "F" RATING WITH THE BETTER BUSINESS BUREAU!!! I encourage any potential shopper to look it up on the BBB web sight. "
"I was overly impressed with how easy it was to navigate the website and how quickly I received my purchase!"
"I recently made a purchase on this site, it was a galaxy backpack. I knew about store credit only and that customer service wasn't the best but I thought 'hey it's just a backpack what could go wrong' so I placed my order. They had a sale of 20% off, which is the main reason I bought it, so it was $28 plus $8 for shipping. Okay, $36, not bad. The shipping was pretty fast, but I had to go to the post office and pay EXTRA to get my order because they didn't even weigh the thing right. I have emailed them about this and they said they would reimburse me, it's been a few weeks and I've received nothing. I open my package and the backpack's design kind of looked blurry and wasn't what I was expecting but what made me send it back was that the zipper/buckle thing on the front was totally ripped and hard to open. It would've fallen apart soon I'm sure. So I sent it back (extra shipping) and customer service tells me they will really look into giving me my money back since the item was broken. I just opened my emails to find store credit for $28. They didn't even give me store credit for the shipping I made in the first place?? So all in all I spent $36 in the first place, $5 for extra postage, $12 to send it back totals $53-minus my fabulous $28 store credit-I wasted 25 bucks on a BROKEN BACKPACK. Might as well be $53 because hardly anything on the site is lower than my store credit. I will NEVER order from this site again (maybe I'll buy a pair of socks with all my store credit) and I will urge others to never make their purchases from here. Seriously, check out Nasty Gal or Karmaloop. Much better."
"Found the website easy to use, and was very easy to shop with them! Love my new shoes which got her so quickly!!"
"this company sent me the wrong size of shoe because they said they didnt have the size i ordered! They would not give me a refund. They were assholes and have terrible illogical customer service practices. I would never buy from them again. they never should have become a business, they wasted my money and the shoes that dont fit are sitting in my closet, unused and its all because these bastards are dishonest and bad business. my money is gone and i have a pair of shoes that i didnt order, that dont fit."
"Items, exactly as described and shipping arrived quickly."
"Dolls Kill were one of the fastest shippers I've ever used and they had to ship my stuff half way across the world, nothing messed up- just rad products straight to my door. "
"They were stocked with a very specific item I wanted (UNIF bundy overalls). They also sold it at the cheapest price, compared to other websites like revolve clothing. I was able to get free shipping and my package arrived very swiftly. The same goes for my previous order, I am very happy with Dolls kill and will most likely order something again in the future????"
"Hassle free transaction, very fast delivery"
"SUPER FAST STANDARD SHIPPING"
"The order process was super easy. The shipping was fast and the item was perfect and just as described. I would highly recommend Dollskill to anyone!"