"Very easy to navigate sight. Had exactly what I needed& I even got an unexpected discount "

"I did not get my free shipping for my VIP status. The website was also very difficult to use on my phone."

"Needed a replacement key on a very old infiniti - not only was everyone super helpful, professional and friendly but in under 10 minutes I had parts ordered and appointment scheduled. "

"Spoke with the parts department and the gentleman was knowledgeable and helped me find the product I was looking for. "

"I ordered custom weather matters for my Infiniti QX60 vehicle. The process was fast and easy. "

"Robert from Parts was outstanding. Patient, Knowledgeable and Exceptional."

"The parts person was courteous, knowledgeable and pleasant. I'll definitely buy from here again. "

"This place is amazing!!!!!!! True story: I called the parts department because I needed to get the engine air intake hose for my G35. I was so frustrated because I kept purchasing the wrong part based on the wrong description of the product.

In my frustration, I decided to throw a Hail Mary and try to locate the part one last time online and I found Douglas Infiniti. I called the parts department just to make sure that this was the correct part after so many failed attempts. Well, it turns out that I was looking for the wrong part number. Not only did we get the right part, but it was MUCH cheaper than expected.

Douglas Infiniti is definitely my go to if I ever need any parts.

I didn't get the gentleman's name, but he was amazing. He made sure that we got the part that matched the VIN for my car. "

"Thank you very much Mike from parts for helping me through this whole process. Very knowledgeable, helpful and supportive."

"I wish everybody would handle parts/service requests like Robert Cavallaro. Extremely knowledgeable and shared his knowledge with me, making the process completely stress free. Thank you"

"Ordering was easy via online portal. But it’s been weeks and I have yet to receive my order."

"Don was the most patient parts desk rep I have ever spoken with in my life> He took the time to ensure that we had the right parts and confirmed that they had them in stock. "

"Very easy to find the part I needed at a good price."

"Gentlemen by the name of Kevin in parts, been there for quite awhile, great guy, helpful, and treats you as a friend. "

"Good deal from the parts side of infiniti"