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Dr Geeks Inc

4 reviews
2.50 / 5


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Product & services pricing
0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
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Verified
5/5

2007-08-05

"Excellent, Excellent, Excellent Wow What A Company

"Excellent, Excellent, Excellent, Wow What A Excellent Company! ! ! ! ! ! We Have Used Other Companies Before, We Wish We Could Have Found And Used Dr. Geeks Years Earlier. We Have Heard Of Them But Were Reluctant At First To Use Them They Were A Little Bit More Expansive But The Old Saying Is You Do Get What You Pay For. Dr. Geeks Is Well Worth The Money Their Work Is So Excellent, From The Person Answering The Phone To Either The Techs Coming To My Business & Home Excellent And Either Dropping My Laptop To Their Computer & Lab Wow All Excellent From Again Their People And SERVICE, We Recommend Them Very Highly WELL WORTH EVERY DOLLAR We Have SPENT. Thank You Dr. Geeks"
We Have Posted Every Where Possible To Tell Every One About This Fantastic Company. Dr. Geeks Networking Department All The Technicians Are So Educated Nice To See How Their Service Is Completed With Such Pride Dr. Geeks Is A Ten Star Company, Their Data Recovery We Have Used As Well One OofOur Main Frame Terminals Went Out From A Power Surge Dr. Geeks Analyzed The Hard Drive For $ 125.00 Well Worth It Then They Called Us And Told Us That It Would Range About $ 4,500.00 To 6,000.00 Dollars We Expected It To Be About Eight Thousand Dollars Before We Brought It To Doctor Geeks We Went To A Specialist In Hard Drive Recovery An Quoted Us $ 14,975.00 Amazing Then We Brought It To Dr. Geeks We Almost Forgot They Did Recovery THANK GOD We Remembered They Did It What We Expected They Would Charge It Was Almost Half Of What We Assumed They Would Charge Us Again Excellent Service And They Got Us Back Up In Only Two Days.
The Person That Prior Wrote Any Reviews Must Have Been An Illiterate Person We Were Completely Told About Exactly How They Work And What They Can Do For Us Very Clearly, Again Wow What An Excellent Company Again And Again.

We Are So Proud To Tell Everyone About Their Services

Thank You Mr. William P
My Company And Myself Are Sending Dinner Certificates To All That Have Helped Us And Our Company FANTASTIC GROUP.
"

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Verified
1/5

2004-07-26

"Quickbooks 2004 manufacturing software is very trublesome, cannot preform functions as stated, lost data, add and subtract issues, repot issues, support from India is a problem, US tech calls lacking, have never had problems with Quickbooks before 2004"

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
N/A
Speed of web site
N/A

Verified
1/5

2004-01-31

"way over charge me for the service they did on my computer and the computer still was doing the same thing it was doing as when i brought it in. i feel they held my computer for ramsom. when i complained about it. they did nothing about it and said it will cost me more to bring it back. now i just warn people against dr geeks!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-10-25

"I would not hestitate to purchase from Dr. Geeks again their service is Outstanding, Great Company"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process