ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-02-20

Love these boots!!

"
These boots are so adorable !! Love the bows on the side they look so cute and are the perfect finishing touch to any outfit!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-20

Beautiful Earrings!

"I have been buying earrings from Dresslily for a while now. I love their unique designs and especially the fact that they are so affordable. I recommend this shop for beautiful blings!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-02-19

Horable Company! I don't think they are a USA Company!

"Bought a jacket and arms were way out of proportion. Have tried SEVERAL times to get this resolved and very hard to get it taken care of. Tried sending pics and comments and I keep getting kicked off. Not worth my time to get my $20 back! Will NEVER buy from them again and I do NOT recommend this buying from this site!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-02-16

Don't do it!!!

"I hardly ever write reviews for anything unless I'm really impressed or in this case very very disappointed. I wish I'd read these reviews before I ordered. I ordered 7 items but only 6 of them arrived. The rest were all very badly made, from cheap nasty material, didn't fit well even though I ordered a bigger size, as I know items from overseas tend to be smaller. Most didn't even look like the pictures and the hoodie was virtually unrecognisable compared to the picture. The watch has a piece of sharp metal sticking out of the back which has cut my wrist. I have tried contacting DressLily but have so far had no reply. If I could give them 0 stars I would have. I would warn anyone not to bother."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-02-08

DO NOT ORDER FROM THIS COMPANY -

"This coat does in no way look like the picture nor fit at the waist like the picture. BE SURE TO ORDER MUCH BIGGER THEN YOUR SIZE. After reading reviews, just to be safe - we ordered TWO sizes larger then their recommended chart size. My daughter normally takes a M and we ordered an XL!! Customer services sends you in circles to try to exchange - they want you to take pictures and then measure the entire coat to be sure they tagged it in the correct size. I keep telling them it is the correct size but their clothes run very very very small. Also the fabric stinks badly of either dye or chemicals. They have no intention of helping you - they just continue to send you polite emails in hope you will give up and realize its more bother then it is worth. I was going to order a lot of clothes but got smart after all the negative reviews and ordered one item to check sizing, so glad I did. Will never order from them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-02

Professional Company

"I am very happy with my experiences with Dresslily.

I have ordered from them three times, and will order from them again. I have ordered a few dresses and a few wigs for cosplay.

The dresses were of medium quality - the fabric was light weight and sheer. However they were just as shown in the photo. Essentially, you get what you pay for and the price (especially considering the free shipping) made it well worth it.

The wigs were surprisingly full and soft.

Twice I had issues with items ordered being out of stock, but they refunded me the full price and very quickly. Their customer service was professional and timely.

I will definitely order from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-01-29

Where's my shirt?

"I ordered three items from DressLily. Two arrived, but the shirt was not included. When I completed their support ticket, they said it was shipped Dec 21, 2015. Now it is Jan 29, 2016. Nothing takes that long. From China to San Diego takes 21 days by ship! Every time they send me a "message" it is the same boiler plate message: 1) Confirm your address 2) check with your post office 3) It takes a while.

Every response is the same. They obviously don't know where the shirt is, but refuse to refund my money. NEVER AGAIN!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-28

Too many great things to choose from!

"I have used Dress Lilly several times. I LOVE the prices and selections! The sizes have been true to fit on the items I have purchased! I am an IFBB Fitness Pro and sometimes sizes stated on line tend not to fit too well.... But I have NOT have had this problem with Dress Lilly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2016-01-23

Not even worth one star!

"I ordered 3 blouses from dresslily.com two months ago for $37; I didn't like them, so I wanted to send them back. I contacted the company for a return address and it took them three weeks to even respond! Once they did, they were extremely reluctant to give me their return address, asking a bunch of questions as to why I didn't like them. When they finally DID, they said that I could return the items or keep them and take an $11 refund. 30% of my order, I think. Since they were from China, the shipping cost would have been outrageous, so I chose to take the $11. I am still unclear as to whether this was supposed to be refunded to me or used as store credit, because my ticket "expired," and now I have no way of knowing if I'll ever see that $11 one way or the other. It was two weeks ago that they said I would have this money or store credit, and I DON'T. I even had to put an old order number in, because THIS order number "mysteriously" disappeared. I have never had this much trouble with a company!!!!! SHOP SOMEWHERE ELSE OR SAY GOODBYE TO YOUR MONEY!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-22

Super Cute Clothes

"I've been shopping at Dresslily for quite some time and have always been satisfied..The clothes are like nothing I have found in any stores and they are extremely inexpensive. The sizes do run a bit smaller so make sure you consult the sizing chart. I wear a small in tops/sweatshirts/blouses but I would buy a medium if I want a snug fit...I have also purchased larges in some of the off the shoulders tops and sweaters so one side falls loosely off the shoulder. Because they are overseas, do not expect to receive your purchase for at least a couple of weeks. When I have a question or concern, for instance, regarding shipping, I have always received a prompt and courteous response. I love these clothes and I really have not been able to find such unique, feminine and overall good quality clothing for such discounted prices..I do recommend giving them a try!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-20

Good quality and very caring staff

"I've ordered quite a few times from this company now. The first time I bought from them was in December 2015. I ordered only a couple of things just to see if I got everything I purchased and if they would fit. The sizes they have were very accurate, I love the different styles they have. They have so many cute outfits and a wide variety. Shipping may take a while since it's being shipped from far, but you already expect that since they let you know on their website. So far, I've received many of the items quickly. I've order 4 times from them already, and now it's my "go to" website for buying clothes. The staff is very caring as well, they make sure that I'm satisfied and they always get back with me quickly. About to buy another sweater! :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-19

fun clothes

"I have been shopping at dresslily.com for the past two years. It takes me a long time to find clothes that I like in the store and this site saved me from having to go shopping again. Most things I bought were nice and of affordable price. Some I wore at work and some for vacation. Like with all online stores, some clothes will not fit or will not look like they did on the model, but this a risk worth taking."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-01-14

Good quality

"Had some problems with the first item I ordered but the next item I ordered came on time and the quality is very good! Would most likely order from here again. Very good support as well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2016-01-12

Ripped off

"I gave my dress lily list to my boyfriend before xmas...he ordered all of it...$355.10..im still waiting..we only got 7 out of 14 items...I would definitely not advise this website to anybody..im feeling ripped off!...since I wrote this a few weeks ago my boyfriend got refunded $27...out of $355....I never received anymore things from my list...so don't anybody waste there money or time on dresslily!stay far away!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2016-01-09

"I received the order from Dresslily in very good quality. I am very satisfied with this order.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges