"I ordered form Dresslily back in November. I had no problems with anything. The dresses and shirts I ordered not only fit perfectly but arrived earlier than expected. I will definitely buy from Dresslily again in the future."
"I’ve purchased several items from DressLily, including clothing, lingerie, and jewelry. The sizing description for the dress and lingerie I bought was right on point. The quality of the items was great, as was the shipping time. "
"To be honest, I've purchased only tech stuff on DressLily since, despite the name, can provide a lot of interesting gadget at very affordable prices.
the website is well done and I don't know how but they manage to have one of the fastest shipping methods I've ever found on Asian stores.
in the past I also needed to cancel an order and it was easy as saying that and I got the money back in no time.
I don't purchase that much on this store but every time I can I prefer it over the competitors.
very recommended "
"We received fraudulent purchases on our corporate credit card and contacted Dresslily on 11/1/18 (whoever ordered was dumb enough to have purchases sent to address as it appeared on credit card). Customer service rep was able to locate charges under different email address & asked if I had given permission for someone else to use the card. I work for a corporation & would never allow someone to purchase personal clothing--had no further information because no packing slips were in shipments. Fast forward to January 16, 2019, when I finally received a partial refund of the returned merchandise after 7 email messages and at least 10 phone calls. The refund was for the merchandise minus the shipping costs. Needless to say, I was not happy since we had to pay shipping for something we did not order.
There were fraud charges from another company, but they refunded the entire costs in less than 1 month without any hassle.
I did not close out the customer service ticket since I felt Dresslily should be more accommodating when fraud is involved; however all of the information has disappeared from their website. Hopefully, I will never have to deal with this company again."
"Hello! My name is Yaimar Pérez, I am a blogger and I love fashion. I have purchased several times in Dresslily and I have definitely not been disappointed, the price and quality ratio is the best, and I love that I can get what is in trend."
"I really love this site! They seriously have the CUTEST clothes, and you really can't beat the prices! I've been recommending dresslily to friends for several years and everyone is always happy with their purchases. Their tops are my personal favorite because they have such pretty, affordable styles in actual true-to-life sizes!"
"Great products, fast shipping, highly recommend"
"I ordered a lovely coat from Dresslily, their website was easy to use and it arrived within the agreed timeframe and it fits wonderfully.
The coat is beautifully made and I get comments about how lovely and unique it looks all the time.
I would definitely order from them again in the future."
"My last order from dress lily came really quickly and the clothes looked exactly like they should have I love the site and can't wait to order again"
"One of my last orders from Dresslily was a "SONOFF Touch Smart Switch". I've bought 2 pieces.
I know, that Dresslily is about clothing and such stuff, but I was needed these switches. And the price in conjunction with discounts was the best at Dresslily. So I've made the order and it was the right choice. My order was quickly packed and shipped to me. Shipping speed was average for my country. And finally I've got my switches. They both works good and as described. Bottomline is i'm very happy with this transaction. Good job!"
"I recommend Dresslily for multiple reasons (for my last order, for example: LP1811151324226700)...
First of all: good quality, the product came without problems of terms of quality.
Second: the shipping was fast (the next day) and it came fast too
Third: They ask me for the item and gave me help when I need it
Fourth: They accept a lot of payment methods, wich is perfect!"
" I love how affordable everything is and while it does take some time to ship, they're very upfront about that. I loved most of my items, especially the scarf I gifted to my boyfriend that I always wear instead! "
"Most of their reviews are fake.
They don't refund customers for defective items.
FRAUD ALERT! Don't buy from them! What a nightmareI They should NOT be in business. I ordered a $20 shirt that was supposed to be size Large, since I'm a big guy. When it came in the mail, it was extremely Small. The label on it said Large, but it was Not.
I contacted their customer service by email because there is no phone #, and they said I could get some type of "bonus points," or that I could return the shirt for a "Refund."
I told them I wanted a refund, and I paid the shipping and sent the shirt back in December 2018.
After not hearing from them for 3 months or seeing any refund, I contacted their customer service by email again. They told me that they never received the shirt!
By chance, I happened to save the Receipt with the Tracking number, and I checked and it showed that they did indeed receive the item back at their Rancho Cucamonga, California warehouse and was signed by one of their "agents."
I forwarded the receipt and the Tracking number to them. Now they stated that they did have it! But now they said that they would NOT give me a refund. They said that they would only give me a partial refund of $8 for the $20 shirt because they said that they had paid shipping for it. This was NOT true! I paid for the shipping both times and the last four digits of my credit card # was clearly on the receipt with the tracking number. I was now furious.
I repeatedly told them that I wanted a full refund for the $20 shirt, and they plainly refused. What a Scam.
As of this date, March 29th, 2019, I still have not received a full refund for the $20 shirt. They sent me $8 by PayPal.
I posted this review on here, and it was somehow deleted by Dresslily with a message stating that I was not a true customer and that I was probably lying. So I am posting it again, and this time I will be posting it on numerous other websites online, so other people know their fraudulent business tactics."
"I am always satisfied with what I buy from dresslily thank you so much and well done ****"
"I ordered a red lace Christmas dress from DressLily. Ordered November 4th and it was delivered by the 20th. The dress was a great fit! Perfect for the holidays. Their customer service always responds within 24 hours. Will buy from here again. "