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5/5

2018-03-08

Reliable and good shop

"Reliable and good shop. I can definetely recommend it, I had no problems with my orders. Service quality was very good, starting from safe payment though PayPal, quick order processing and very fast and well packaged shipment though quality carrier. Customer service is good, responses to questions very fast. Highly recommend!"


5/5

2018-03-08

Just the best

"The items bought was as described and in good conditions. "

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5/5

2018-03-08

good site

"A great site I advise you to register and buy from it is good and supernatural believed to buy from everyone"

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5/5

2018-03-08

My experience - great!

"My experience with Dresslily is absolutely great. The last time I had 4 orders and they all came very fast - it took only 1,5-2 week (I expected a month at least). The service and communication of Dresslily - great, shipping - great, the quality of my orders also satisfied me. I definitely recommend Dresslily!"

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5/5

2018-03-08

Perfect services

"Extremely good organization of work.
There are no problems from the order until delivery. On the contrary, everything was delivered quite quickly.
All sizes are correctly described in the page. The clothes I received were completely in the kind, quality and size according to the descriptions made on the page.
I recommend this company to anyone.
"

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4/5

2018-03-08

Great

"Great shop with a good service !"

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5/5

2018-03-08

Best website ever

"I like to deal with Dresslily and ive been work with them a couple of times and they have very excellent service they refund me twice and they have very fast refund and fast shipping:


Feb 11,2018 11:24:54 AM
"

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5/5

2018-03-08

Dresslily - магазин с хорошими скидками !!!

"Магазин Dresslily порекомендовали на сайте ВК . Действительно у них бывают хорошие скидки на товары . Теходдержка отвечает своевременно . Заказал игровые наушники по очень низкой цене . Пока только положительные эмоции , рекомендую ! "

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4/5

2018-03-08

Great all around

"The clothing is priced well, and jewelry is very inexpensive. You do have to be careful with what size you order, and check their size chart before ordering. Good customer service. Would give 5 stars, but shipping is slow ( which is not the fault of the company ) because of international shipping. I have ordered from Dresslily several times and have always been happy with the items I received :)"

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1/5

2018-03-07

Terrible service, terrible communication

"Put through an order for two items on the 2nd of Feb. One USB cable and one Multitool. An entire month went by with no shipping notification and no communication. Finally, a few days ago, I was contacted by two different reps who gave me two different excuses. The first rep told me that due to unexpected popularity the Multitool I ordered was out of stock. However days have gone by since then with their website still indicating that it is in fact in stock. The second rep told me that it could not be shipped due to a shipping restriction to my country (Australia), yet I can still put the item in my cart, while logged in with the same active address, and go through the checkout. And in my efforts to get to the bottom of these contradictions I've had to conduct two separate conversations because neither of these reps will combine the support tickets they've created into a single one. And both of them are ignoring most of my questions.

My working theory here is that they just don't want to send the item I ordered because I got it at a promotional discount. This would also explain why, after explaining that I would be happy to wait until the item was back in stock, they forced a partial refund on me.

And here's the problem with that: I chose a more expensive shipping option, with insurance, because I was ordering two items. If it had just been the measly USB cable by itself I wouldn't have bothered with that. So as far as I am concerned the partial refund does not cover it, nor does it do anything to make me feel better about the month-long delay, the contradictory excuses, and the terrible communication.

The order itself is not a big deal. It wasn't a large amount of money, and not getting the items I wanted is not the end of the world. But there's no way I will bother to order anything else from this company. There are plenty of alternatives that I've had dramatically better experiences with, even when things have gone wrong.
"

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5/5

2017-12-16

The best experience

"Dresslily has a wide variety of products that I love, when they are received they are of very good quality. I love the option of fast shipping to my country

"

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5/5

2018-03-06

love this shop so much

"I really love Dresslily. I have only good experiences with this shop. Thank you so much! They have good service and really fast shipping for Poland! :)"

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5/5

2018-03-06

Awesome shirt!!

"Shirt was exactly as described, I love it!"

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1/5

2018-03-05

Put in a order for some shirts and nobody told me they were on back order.

"On 2/15/2018 I put in an order for 2 shirts and some ear rings. I am having it sent Priority Direct Mail. Last night I decided to email them because its been 18 days since the order to see where my order is. I got back an email stating that the ear rings and one of the shirts will be shipped out in 1 - 2 business days and the other shirt is on back order and will not be shipped out for another 7 - 15 business days. This is not ok. 1 because nobody said on the listing or told me I would be waiting weeks for these to be mailed out before they were paid for. And 2, I had to initiate contact with them to find out where my order was. Do NOT do business with this company if you need your order within a 2 month period because from the time you pay for it and the time you actually get it, its going to be that long. Horrid!!"

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5/5

2018-03-04

Good product and service

"I ordered an Automobile Anti-slip. I received the product in three weeks, less than the estimated time, with free shipping costs. The product was as I expected and works successfully.

I''m so happy with this order and I'll repeat again sure!. Low prices and good service. Recommended.
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