"I ordered two items, a top and some shorts, from Dress Lilly. I figured since it was not a well known store that it may take a little longer to get my items, which I was fine with. But after two weeks of no correspondence regarding my order whatsoever, I decided to log into my account and track my order. After 14 days it was still "processing". I became slightly concerned because their own website says that for popular items it can take between 5-10 days, but two weeks isn't mentioned. I submitted a ticket to customer service and they responded (I will give it to them, they responded pretty quickly) with an inventory sheet. On it was my shorts - listed as not in stock and under the box labelled "expected restock date" it said "no projected restock date". WTF? So basically they charged me for the full outfit despite not having the shorts available, and were just gonna leave me in the dark about it... and hope I never noticed I guess? That's when I got frustrated. So I requested a full refund (I didn't want the top without the shorts). It says it can take 5-14 days to get my money back. I am all about supporting new companies but the fact that they would sell me an item they not only didn't have but that they don't even plan on having anytime soon is just bad business, and would have never happened with a reputable store. I'll pay the extra twenty bucks at H & M and actually get shorts."
"I've shopped on Dresslily, and i can say that the clothes are comfortable and just the right size, in my opinion it was better to find clothes than forever 21, this store is an absolute must for your shopping needs."
"If you are tired of shopping at the neighborhood mall getting the same old clothes Dresslily is an good option for something different. The prices are good and the customer service is excellent. "
"Hello,
I ordered many products with successfully on Dresslily.com. Example is Beard Shaving Catcher from order L1712290421170362..
My order arrived perfectly on time as expected. Good products, good prices, promotions, realistic description of the item..
Technical support understands the problem quickly and answers. Customer service is very lively and fast.
I really recommend Dresslily shop!..
Oder detail
Order number L1712290421170362
Dec 29,2017 04:21:17 AM"
"I bought clothes in this store. I liked everything. I had questions about the size, I wrote to the managers to help. I sent them my sizes and they picked up everything very qualitatively. The goods were shipped quickly and traveled to Ukraine for 20 days. All things fit in size. Many thanks to the managers for their help in choosing the size."
"The prices are good, the deliver is a little slow, but in general is a trustful store to buy with Paypal option."
"I have made some purchases recently at this website and I am very satisfied.
I completely recommend you buying here. Very good support too.
Order Number: L1801061815385815
Order time
Jan 06,2018 18:15:38 PM
"
"I have made some purchases recently at this website and I am very satisfied.
I completely recommend you buying here. Very good support too.
"
"Great range of items and value for money here. it has items that you won't think of but as soon as you saw them, you grab them off. loved this site. "
"This site is pretty good I have had 0 complaints so far and the communication is great !"
"very good china store, quick shipment and professional support! five stars!
order no. L1709230819470977"
"Ordered a dress and it arrived exactly as shown, and it fit perfectly! I am completely satisfied with the service!"
"I liked the quality of the goods. The parcel came quickly. I wear clothes and shoes with pleasure."
"Very fast shipping, great quality items. Dresslily is one of my favorite store, they have fashionable pieces so trendy and stylish for great price. Love them. "
"I'm very happy with my purshase on Dresslily! Mu order comes quickly and all the items are parfect! The quality is really good and everything looks like the pictures. Good service!"