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I have been very pleased with all of my purchases on Dresslily. When any problems or questions have arisen, the customer service department is quick to reply and correct the errors. I have been very pleased thus far."
"Receivey items all broke up don't buy from them you will waste your money"
"a site that I really love, the quality is top so the delivery service is comfortable,
I highly recommend this site especially the shoes and bags are really top quality is just beautiful"
"The clothes fit really well!!! At a great price."
"Dresslily is one of my favorite shoponline! I always find lower prices than other competitors and I can always choose between so many alternatives available on the site. Shipping is always free and often both you and I can take advantage of super discounts through codes or coupons up to 50%. Especially in this Christmas period promotions never end. My last purchase concerns a bedding set consisting of 4 pieces per double bed. It is beautiful, of excellent quality and good manufacture."
"I have been ordering from Dresslily for the past year. I love that they have a plus size selection that is actually designed to look good on the bigger girl. I order about $100 worth of clothes each month. The sizes are quite clearly marked and are very true to size. I save heaps because I log in everyday for more D points. Saved $60 on my last order! Postage times are great, never had anything not arrive."
"Fortunately, the times I have bought in Dresslily everything has come very well, from handbags, watches, beauty products, what I always liked about Dresslily, in spite of working with considerably low prices these have very good quality compared to the various similar sites, you have to take points before making purchases on this type of page to avoid disappointment about what comes to us, my recommendations are always: choose safe garments or better said basics that almost never fail, by own experience, and measure yourself very well."
"I ordered from Dresslily a few months ago and was really nervous about it so nervous I pestered customer support a couple times about my order when it will ship etc. I got both tops I ordered in 2 weeks separate shipments some items say they take a matter of days to ship because their warehouse doesn't have them an item will say 7 days,22 days something like that and that was one of my items 7 days I was really worried customer service is fast and helpful they told me I could wait or get something else but I really wanted that one top so I waited and am glad I did.Sizing can be tricky remember asian sizing is smaller I always get a large in tops when I wear a small or medium in US sizes I never ordered pants yet so cannot comment on that but always go larger than your actual size.I just put in a second order today and I hope I get the same service I got before."
"First they lied and said that my product was shipped and provided a tracking number. However on DHL website it said for at least a week that only the shipping info was sent. When I called DHL they confirmed that the package is still at Dresslily.
After I contacted my bank & wrote quite a few messages under the ticket # They went and send the package out on last Thursday anyway.
I received it today and it looks nothing like the picture. It was the army green puff sleeve coat. The color is off, there is no cotton & it’s very thin like a dress.
I contacted them and DHL & I was told that there is no free return shipping and that I would have to pay $126.73 to ship it mind you I paid $30 something for the coat."
"I had a terrible experience, but their customer service folks did eventually do right by me and offer my money back. I had to report them to the BBB to be taken seriously, otherwise they'll keep on throwing the "look at our policies...Partial refund...blah blah" excuse at you. It was REALLY hard to get a refund. Be careful with this vendor, and be prepared for a struggle if something goes wrong. I might try them again. The deals are so dang enticing. "
"I am obsessed with Dress Lily! I have ordered from them a few times and they always keep me updated on new sales and deals, and I love everything they advertise to me. They also have great customer service any time I have an issue. I will for sure keep purchasing from them in the future!!!"
"I have always found the clothing to be of good quality, and as long as I check the measurements when ordering, I find the fit to be great! I love that I can find styles here that I can can't find in other regular stores in my area, so I always have something different to show off! Also, I am in the entertainment business, so this is very helpful when trying to find something new to wear when performing. I also have found that if I do happen to have any issues, customer service is quick to respond and try and fix it. Thanks so much"
"It was my first time buying from DressLily and I was a bit skeptical ordering. The prices were cheap so I figured I would get garbage. I was surprised at the great quality and the shipping was within the time frame. I would definitely buy again."
"Dresslily has awesome items and awesome prices which include shipping so there's no surprises.
I have not had any issues with them since I started buying clothes from them. The items have always been great quality and value.
When the items are in stock they ship super quick which is also great.
I had an issue with an order where the item had not been sent in the time I needed it due to a delay in stock. I contacted them and they offered me a refund straight away.
I will definitely continue to order through them!"
"I have placed 2 orders with dresslily and both have been good experiences. The quality of the items I received was very nice, and I do not mind waiting a little longer for items I cannot find elsewhere at such prices.
You should know what to expect before ordering from this site:
1. You may be purchasing internationally. You may have import fees.
2. They are based in Asia, so shipping times will not be as quick as you may expect. They also have different holiday observances, so be aware this may factor into your shipping and delivery times.
3. Tracking may not appear until the item has cleared customs in your country - this may mean that you will not see the package has left the warehouse until it arrives at your local facility.
4. They generally do meet the estimated delivery times. Yes it will probably take 2-3 weeks to receive your order if you get expedited processing.
5. Each item has different measurements - be sure to double check the size chart for each item before selecting your size."