""I have placed several orders and I'm very happy with my purchase. Customer Service is the best. You should just know a couple of things before buying from China:
1) Take your own measurements and always look at the size chart. They vary a lot depending on the item. Look at the chart and you'll be sure the garment fits you.
2) If you don't purchase the Express shipping, it will take a lot to ship from China to Europe/USA. Abouth a mont, or more. Be prepared to this!
3) The items are not always top quality, but you should keep in mind that the price is very low. Don't worry, if you're not satisfied with an item you can always talk to Customer Service to return the garments that you don't like. They're very kind and professional."
"I have been more than satisfied with their services and the products are to die for...always in style....great fit just right for small size....shipping is on time and awesome quality products. I'm happy with the quick feedback from customer support...always willing to assist."
"I have ordered from dresslily twice now, and both times I have been pleasantly surprised by the quality of their merchandise. The sizing was accurate to the size guides provided with each item, and they have good customer service. I appreciate the unusual styles of clothing that they stock and will definitely be ordering from them again. Good quality and good prices!"
"I have had almost no problems with dress lily, the worst thing was sizing but every designs sizing is different, the shipping can take time sometimes but it depends on where it's being shipped from and if customs holds it back"
"I have ordered from them many times and I've always been happy with what I've gotten. Prices are good"
"Great stylish clothing at a great price! On top of that, shipping is reasonable and fast."
"Ordered two sizes of same item on Aug 30. Notified one shipped, received and was not happy with the material. Tried to cancel 2nd item. They said it shipped, I replied I never received confirmation of shipping. They replied back it was shipped same day as the other one. Still. haven't gotten it they replied 15-25 days to ship. Tracking is in another language so I can't read it. I will never buy anything from this company again."
"My wigs do not look like the pictures. However the texture is ok."
"Their shipping days does not match the flat rate shipping days which is suppose to be 7-14 days to US. Ordered 8/13/17 received item on 9/11/17. Never again"
"Just recently became a customer but i most definlatly will be for longer.
The sizes are accurate, the products are of a better quality than can be expected for their prices.
And the customer service is absolutely great! Due to an error on my side i had to exchange a dress and they offered me too keep the 'wrong' one and send me the correct size on their account!
I've been an online shopper for quite some years but never had such a generous offer. "
"Made a purchase of three vests on July 15th, ordered the size according to their guidelines, two arrived, both too small, one didn't arrive (ever as of now September 9th, 2017). Contacted customer service on August 3rd, they advised me to wait until I received the third vest to see if I'd keep that or return all three, but as I said, it never came. Contacted them again on August 25th, received no response this time. Contacted again today and now filed a PayPal dispute and a BBB report.
They are an absolute scam!"
"I love shopping here, deliveries are all very timely and the clothes are just beautiful! I like being able to earn points and save money toward future purchases. I will continue to shop here and highly recommend this company. I finally like clothes shopping and it's because of Dresslily. Thank you! "
"My order was never delivered, even followed the tracking number. After many emails back and forth. I finally got a credit. Re ordered items, got them in 3 weeks. Now I have a credit I have to use. Nite to self....order early if you want something your going to use in about a month."
"The clothing provided is very inexpensive and has styles that are hard to find elsewhere such as mini sleeveless options and plus sizes that actually fit. Some items arrived with a few locations that have weak stitching or the fabric pills very quickly or say an armpit hole is too small. However in my opinion because I like the clothes so much and they're so comfortable and my favorite clothes in my closet, the overall value is definitely worth it especially considering how affordable the prices are. The shipping does take a while, but it arrives in the expected amount of time and is free so I can't complain. The customer service is very polite and when I asked about returning items that were too small, they offered me a deal to keep the clothes and still receive a partial refund which was better than expected, given the price it would cost me to ship them back. My wish list is endless and I can't wait to make another order."
"Love the wig so much I wear it almost every day"