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Product & services pricing
0.00/5
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Return/Replacement policy:
0.00/5
1/5

2003-04-29

"I ordered wiper blades from this company. They came poorly packaged in a large brown envelope and were crushed by FedEx Ground. I don't blame FedEx too much since the items DriverFX sent were not packaged properly. I returned the items and DriverFX did not give me a full credit. I guess it must be some restocking fee even though they caused the damage in the first place."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-04-17

"I ordered two cruise control kits from this company. The price was very good, the order process was easy and the shipping was free. I recommned this company. Two hours from the time I placed my order I had a FedEX shipping number. The items arrived in fine shape, they've now have been installed and work great!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process