"Our first time shopping with you and VERY satisfied from start to finish. For sure we'll let others know about you and we too will shop with your company again. Thank you, Lana Stehle"
"Fast ship. Correct product. No BS! Highly recommend. Will buy from this dealer in future."
"excellent no complaints. Lets see how long before I received the core fee "
"WAITING FOR RETURN INFOMATIN SINCE LAST WEEK"
"it waas quick helpful and fine"
"Starting with the order I used the on-line chat provided by the web site before I made my purchase. I gave "Kevin" as identified at the beginning of the session all the info on my vehicle and told him what part I needed. he came back with a part # and asked if
I wanted to order the part. I checked the part and it did not look right so I asked him if he was sure this was the right one, he stated yes it was the DIRECT FIT PART for my vehicle. I asked him 3 TIMES he said he checked and he was sure this was it. I ordered the part and several other parts including the lines the were to fit on the DIRECT FIT PART. A week later I received all the ordered parts. Well the DIRECT FIT PART was not even close. AS I said I ordered the lines that were to attach to the DIRECT FIT PART and the part did not even have the ports for the lines. When I called to return it I was told that I would be responsible for return shipping and a restock fee even though I was assured several times this was the DIRECT FIT PART. And I was also told that I should not use the on line chat and he stated always use the phone support. WHY HAVE THE ON LINE CHAT SUPPORT.
Well after several phone calls and finally getting a supervisor it was all taken care of and they made good for the restock and shipping and then transferred me to phone support and I finally ended up with the proper DIRECT FIT PART. All ended well but it took some time and was a bit frustrating."
"Very professional and extremely helpful. A great first time experience
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"great service fast delivery"
"1 of the items that I have ordered was not as pictured and not exactly as specified. All other items, prompt delivery and great deal."
"This is my first time using drive wire and let me start off by saying amazing. I put in what I needed and it brought me to the correct unit that I needed for my car. It took 2 days for this to come in and if I went to the dealer they told me a week to 2 weeks. Once I got the new part my mechanic put it in and now I have cool air just in time for the heat. Thank you so much Drivewire I will be using you again and I will let my frinds know as well. 5 stars for you all."
"I had to speak with a customer service rep who was very helpful. However, several days after my order was confirmed I received an email saying the part I ordered was not in stock. When I phoned I was informed not only was it not in stock but that it would not be carried anymore. Disappointing."
"Great! Great! Their Service was great, this isnt, I put a comment in and it rejects it??? its my comment how can you reject it?? kept getting this stupid message: A valid comment is required"
"Good pricing and fast shipment"
"I ordered a heater blower motor for my 2002 Mercury Sable and received a heater blower for a 1999 VW Beetle. I have been trying to return it for the past week. Every time I call about the return it's like it's the first time anyone is aware of the problem. Still waiting for an RA # and return mailing label. If they don't want it back, just let me know and I'll throw it out! "
"Very efficient and easy ! I would definitely recommend to others !"