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Customer service:
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Return/Replacement policy:
0.00/5

Verified
5/5

2013-05-13

"Radiator shipped quickly and arrived even quicker. Just what I needed!"


Verified
1/5

2013-05-13

"I called in to cancel the order no later than 1/2 to 1 hour after placing order. Was told a stop was put on order, but agent said they could not guarantee the stop. Submitted survey indicating that I wanted the order cancelled. Called again and anothe agent said accept the package as shipped and fill out return forms. Advised her I knew of penalty for returning which was not justified because order was cancelled in less than an hour after ordering. Refused shipment form Fedex and Fedex returned shipment. Package was NEVER delivered. Now I stll see chargesd against my AMEX card. PLEASE REMOVE CHARGES AND CONFIRM TO ME VIA E-MAIL."


Verified
5/5

2013-05-13

"Quick and accurate turn time, thanks a lot"


Verified
1/5

2013-05-13

"Horrible customer service, I requested to cancel my order and they charged my card anyway. First two reps hung up on me, third time the supervisor tried talking over me. Ridiculous, worst service I've ever received. "


Verified
4/5

2013-05-13

"Delivery somehow slow. It takes more than a week."


Verified
4/5

2013-05-13

"Receive the correct item ordered"


Verified
5/5

2013-05-13

"Items ordered were delivered on time and were exactly as advertised."

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Verified
1/5

2013-05-13

"After three weeks of jerking me around they cancelled my order"


Verified
5/5

2013-05-13

"Unit was delivered on time in a very well packed box; I installed it in about 10 minutes with no problems. Correct fit on 2007 Impala tail light; great value"


Verified
1/5

2013-05-13

"the internet site said product was in stock. received e-mail 4 days later stating not in stock did not receiced any info of while it will be in stock only that my money should returned most likely will not use them again"


Verified
5/5

2013-05-13

"The ease of use of the site and prices are great and package arrived on time."


Verified
5/5

2013-05-13

"My parts got here very fast and just what I wanted. thank you."


Verified
5/5

2013-05-12

"It was cheap and the service was awesome! Thank you!"


Verified
5/5

2013-05-12

"very fast delivery right parts"


Verified
4/5

2013-05-12

"Thought that the kit came with brake pad sensors but it did not , not happy,in the advertising picture there were sensors,,,"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A