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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-14

"very fast delivery and very helpfull web site"


Verified
5/5

2013-06-14

"great communication and fast shipping"


Verified
2/5

2013-06-14

"expected to get parts all together not spread over several days.last part came 8 days after original order date'"


Verified
5/5

2013-06-13

"Surprisingly fast delivery. "


Verified
5/5

2013-06-13

"Good service, good price, quick delivery. Will use Drivewire.com again."


Verified
2/5

2013-06-13

"SHipping takes forever using FEdEx.."


Verified
5/5

2013-06-13

"Hi there!
I'm very satisfied with Drivewire, my order is already delivered. I will by from you again in the futur. Thanks for your good service...
"


Verified
1/5

2013-06-13

"After talking to the man on the other line he said I would get the right part when I revived it it was the wrong one"


Verified
5/5

2013-06-12

"Thanks for the quick delivery and I'm sure I will be ordering more parts in the near future.

Chuck
"


Verified
1/5

2013-06-12

"They put the wrong zip code on the box, and now my package is lost in the mail, and I've gotten no responses about anything. $100 part just missing over careless handling"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-06-12

"I thought it was really confusing that you guys tried to charge me an extra $21 dollars to ship to Hawaii when I had already been charged an additional $21 to ship to Hawaii when I filled out my shipping information. A representative called two days after placing the originAl order to tell me in order to ship to Hawaii I'd be charged an additional $21. Are you cofussed yet? So anyway I just canceled the order and went with partsgeek.com. saved some money and I wasn't at all confussed. thanks"


Verified
5/5

2013-06-12

"delivered fast thank you!!"


Verified
2/5

2013-06-12

"Very quick and efficient ordering process. However, when I had to return parts, I had to pay for shipping plus a restocking fee. The total return process cost me about half of what I paid for the original order. Bottom line, solid order fulfillment process but buyer be ware if you need to return parts! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-06-12

"Shipping was OK. Took 4 biz days from the warehouse and was left on our doorstep. Luckily, UPS placed it more or less on the step under the doorway frame and this helped protect the package from a soaking rainstorm. The product looks exactly right and I look forward to using it soon enough."


Verified
5/5

2013-06-12

"I got item (Expansion Valve) quickly in 6 days. I replaced old valve w this new one (No problem except the smallest "O" ring was too fat so had to use old one). When installed, took my truck to auto shop, vacuum was good so was able to have A/C system charged w Freon. Thanks for good unit and that I was able to save money getting my air conditioning back in operation."