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5/5

2021-03-06

First time customer.

"My order came in three days. The items were exactly what I ordered. I'm very happy and satisfied with the merchandise I received. I will definitely do business with them again. "

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1/5

2020-08-25

Never Refunded my $128.67

"Returned my ACU's because it did not fit, never worn sent back to the 'Returns" address,,,Never got a Refund of $128.67 Called several times they will not answer the phone or return calls..I contacted NJ's State Corporation Commission and NJ's Business License Division. Waiting on a call back from them now..Buyer Beware... "

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Verified
1/5

2014-06-17

"Worst company I have ever bought anything from it took them over a month to ship the first time but I never received anything. They refused to answer phone calls and email and only responded to a negative post on facebook. It took them another two weeks to get me the products and never once an apology. DO NOT buy anything from this company you have be forewarned"

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Verified
1/5

2014-04-29

"I should have read the reviews. The request for where the order is appears to be an automated response. They have no clue how to run a business and should be dropped from advertising. This will be posted in the American Legion newsletter."

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Verified
1/5

2013-05-20

"Buyer BEWARE THERE IS NO PHONE NUMBER OR ADDRESS FOR THIS COMPANY ONLY A POST OFFICE BOX ! I ordered on 5-2-13 on 5-8 I CONTACTED THEM BY EMAIL THERE WAS NO RESPONSE still no tracking or shipment .5-16-13 I CONTACTED THEM VIA EMAIL 2 TIMES . THE THIRD TIME I TOLD THEM I HAD CONTACTED PAY PAL AND MY CREDIT CARD COMPANY TO CANCEL .NOW GIVING THEM NOTICE OF CANCELLATION . STILL NO TRACKING NUMBER . FINALLY HOURS LATER I RECEIVED AN INVOICE WITH A TRACKING NUMBER AND A CHECK BOX FOR AGREEING TO SHIPPING THE NEXT DAY . I had to laugh when UPS showed up on the 5-17-13 , with my canceled order. I refused delivery . The worst part of this I am still ordering my items else where it was a time consuming order . It is 5-20 and I have ordered off of Dicks sporting and Amazon ! All items are coming in . At a rapid pace .Some are back ordered till the 28 which is why I ordered on 5-2 . My daughter is leaving June 1 . MY ADVICE THIS COMPANY IS A SHAME AND A SHAM . "

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Verified
1/5

2012-08-23

"Drop Zone sent me the incorrect merchandise and after three weeks have still not replaced the returned item with the correct merchadise. They do not respond to my emails."

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Verified
5/5

2012-01-07

"i ordered 5 pairs of camo pants from these guys and i received them in 4 days. an employee named kevin was very helpful and eased my concerns about ordering from them my name is timothy and i read the bad reviews and kevin was great to ease my concerns. the bad reviews are because of the previous owners. they are now under new ownership and i will definitly order from them again."

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Verified
5/5

2012-01-06

"These guy's were GREAT to me I got some BDU pants, They were awsome and I got them cheap & very quickly !! I'm for sure going back and getting more great deals !! & Thanks Kevin !!"

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Verified
5/5

2011-11-11

"Great selection, fast shipping, low price, will purchase from them again!"

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Verified
1/5

2010-06-14

"Nearly a month has gone by and I have yet to receive the item that I paid for. I have tried to contact this company numerous times by phone and e-mail but have not received a reply until today and the reply was very minimal and unprofessional in which the person replying stated "ORDER WILL ARRIVE IN 3-5 DAYS". By far the worst internet shopping experience I've ever had. Take your business for military surplus elsewhere and pay the extra few dollars. Avoid at all costs."

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Verified
1/5

2010-04-20

"Do not order anything from this store!!
I placed a order for 2-items $40.99 and no product yet.They say they Guaranteed Quick shipping, that's a joke. I can't get a real person on the phone to even check my status, I did e-mailed and called 4 times and no return calls.But they have my $40.99, but I still have no Product.Now I need to call my Bank.
"

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Verified
2/5

2010-04-19

"I finally received the boots after waiting almost two months from the order date. Not speed laced like I ordered, but my husband loves them anyway. High quality army boots and he says they are very comfortable.

This business puts out quality products and they really need to makew their customer service a lot better. Then they wouldn't have to get reviews like these. ;)
"

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Verified
1/5

2010-04-14

"I am so disappointed with the dishonesty of this company. I should have read the reviews first. I am from Australia and still waiting to receive a large order which was going to be used for a theatre production. The tracking & confirm advice with the USPS indicates that they were to expect a parcel. This was dated 15th March and nothing has changed on this message.
I have emailed Drop Zone several times over the last week and rung twice leaving a message to check their email. I have not received a reply. They did confirm in one other email, when I queried where is my order, that the parcel had been sent - 25th March. I have contacted Aust Post and they have advised me that the parcel has not reached the USPS. I now have to make other arrangements for costumes.
"

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4/5

2010-02-04

"i have ordered 3 times now from this company and the last 2 times shipping of items took a month or more .. quality of merchandise is excellent thus why i order again and again and pricing is very good ..update order came in full via ups on 2/12/10 9 days total,,thanks again drop zone"

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Verified
1/5

2009-12-21

"This company lied that they had sent the order when they had not. This company can not be trusted. They have continued to state that they have sent the product ordered when they have not. I have put in a formal complaint to the IC3. Bewarned - this is a very very suspect company."

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