"They had a great price listed with free shipping in the united states but, after ordering the part I was sent a cancelation saying my order was canceled. I called and asked why my order was canceled and was told it was because they do not ship out of state."

"Wow, had parts for my fender bender in just two days. And good advice when i picked them up. "

"Quick responsiveness and good service."

"Jose.., Parts Counter Guy.. A+ Service on a SATURDAY "

"Ordered wrong part and parts desk was extremly helpful with return."

"Easy to use website and prompt replies "

"excellent, easy, friendly, knowledgeable, very patient.... even as I was dropping in without appointment or warning "

"The purchase was quick and easy"

"But the unit was broken. Parts rep ordered a new one."

"Great service and hopefully great service during pickup."

"I ordered a part to be picked up - not shipped to me. I arranged to go to the Dublin Toyota Parts Dept because it was on my way to another destination. When I got there, I was informed that the part was not actually in stock and that it would be shipped to Dublin Toyota from a centralized warehouse, and that it would probably arrive there in two workdays. This was not communicated in the invoice and 'first email' which was generated automatically when my order was confirmed. Now I will need to make a special trip to Dublin just to retrieve that part. I hope they will hold on to it until I get there. Please update your methods to improve communication with your customers."

"Very fast delivery! Definitely Would order from again"

"Based on prior experience three hours for a minor service is excessive when no updates are provided to explain what might be causing the delay."

"Order dtd 7/31/2023, delivered 8/02/2023"

"I ordered a new running boards for my 2023 Toyota RAV4. Accessing the website was super easy and friendly. "