"I odered navels and honeybells, they arrived on time and were outstanding. Reminds me of growing up in Sanford. Great experience. "
"I ordered some honeybells through Dundee Groves. UPS lost the package. When I contacted Dundee customer service, they didn't seem particularly interested in helping me resolve the issue. I contacted UPS myself, and they located the package. It delivered and the fruit was terrible. Mushy to the touch with no taste. I won't be using Dundee again. "
"I was lied to about when my order would be shipped. When I was informed 3 weeks after placing my order that it was delayed, instead of letting me change my order to a different product they LIED and told me it was being sent that day. That was 3 days ago. I have now been informed it's not being send for at least another day. USE ANOTHER COMPANY! This was a gift, and it is embarrassing that that is is this late. All they had to do was send an email stating the revised shipping date. Instead, I had to call 3 times and spend almost an hour of time with different customer service reps who were rude! DO NOT USE THIS COMPANY!"
"Over 1 hour and twenty minutes on hold to complain about a wreath shaped box that was not sealed or packed correctly. Contents lost and pears bruised and rotten. "
"I placed 4 orders of Sugar Bells for my family at Christmas. Three of the orders were of poor quality and 1 order arrived a week late and were spoiled.
DUNDEE said they would replace the order that was spoiled but it's been 2 weeks and I've heard nothing!
The other 3 orders may be eaten or thrown away. What a disappointment.
I will never use DUNDEE again !!"
"Contacted Dundee Groves regarding my order and they immediately corrected my concerns. I highly recommend buying from Dundee Groves"
"they deliver fresh out of farm fruits which has a good taste and are of quality."
"Placed 2 orders with Dundee and they arrived perfectly packed and the fruit was delicious. Both of my family members were so happy. Their kindness also exceeds other places I've dealt with. Very Happy!!!"
"We ordered a large box of Honeybells. They arrived on time. They are so good. Before they arrived, my husband was afraid that chemicals might have been used to grow them. I contacted the company, they assured me that they use no chemicals. I believe them. That's why they are so good."
"I received their Honeybell oranges a couple of days ago. Unfortunately, the were small and were not even as sweet as Naval oranges. I have asked that they replace shipment. "
"Placed 5 orders for our kids at Christmas and they each raved about how good the fruit tasted. Then ordered a basket for us and was disappointed in the fruit but after reporting our issue, Dundee Groves sent us a replacement and the fruit was superb! "
"We called about them replacing what we ordered with an inferior product but got no reason why. They said they'd replace the order immediately.Called back a week later and was told it was "in process." What reputable company substitutes a product without giving the customer an option to cancel the order?????? 1"
"I recently ordered for 2 friends one in alabama and one in texas for a xmas delivery. Dundee groves went above and beyond to help me with my order because I was so upset after having such a bad experience with hale groves I was just about to give up. Hale customer service first told me they aren't allowed to ship citrus into texas when that didn't work they proceeded to said they were out of one of the products and were rude I was so upset. Dundee Groves customer service is above and beyond so helpful. One delivery made and other on it's way. I certainly can't say enough about their wonderful service and honesty. Thank you
Linda K.
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"I ordered multiple orders of oranges for myself and family during the covid19 pandemic. The pricing was good, the oranges were excellent & the staff was amazing! They helped me set up shipments for once a week. Can't say enough! Thank you Dundee Groves for being there for us!"
"I purchased honeybell oranges and the are delicious. Sweet and juicy! Two of the oranges weren’t of good quality and the customer service team responded quickly and efficiently with a half dozen replacement of honeybells. I will definitely purchase from this company again. "