"I ordered a Carhartt 102973 - Heavyweight Hooded Sweatshirt and a Carhartt Force® Heavyweight Cotton Thermal Bottom. I receive an email from Dungarees on 1/7/18 promoting a winter clearance sale. Their website listed a clearance sale which indicates to most people that the items are in stock. It certainly appeared that way to me when I added these items to my cart and there was no indication that the items were not in stock or had to ordered from the factory. I placed the order and within minutes I received an email saying my order would ship within 2 - 6 days. Then I received an email a day later saying that they are waiting for stock from Carhartt but that my order should still ship within 2 - 6 days. In between there was no communication within this time period from Dungarees that there might be additional delays. When I did not receive any communication and 7 days went by, I called their customer service for a status. The representative told me that they are still waiting for the shipment from Carhartt. Since I waited so long I asked for a supervisor to inquire about the delay. When the supervisor got on the line I was hoping like any other professional supervisor that she would be helpful. However it went downhill from there. I told her how disappointed I was that I was never informed at the of placing the order that they did not have the items I purchased in stock and why I wasn't informed of this when I placed the order. She said that I was told this when said I placed the order that it would be shipped in 2 - 10 days. This is a bold face lie as I have 2 emails from them saying that the order would ship in 2 - 6 days. Her attitude was I got your order and I could care less about customer service and satisfaction. I asked for her supervisor and she said it was the owner of the company who never speaks to customers. REALLY! What type of business are they running when the owner of this small company does not have the courtesy to speak to their customers. So much for better customer service from small companies. In fact I have received better service from larger retailers than what they offered. Not once during conversation did the supervisor apologize or offer any further assistance. She only arrogantly defended their poor and misleading customer service. The only thing she offered to do was to cancel the order, which I told her to do. She then rudely and abruptly hung up. I AM WARNING EVERYBODY TO THINK TWICE BEFORE PLACING ANY ORDERS WITH THEM, ESPECIALLY ON SUPPOSED CLEARANCE SALES."

"Sent coat back for exchange due to wrong size get charged 5.95 for shipping using their label, didn't get new coat only got refunded money minus the shipping coat back. WTF. so no coat and out 5.95, would have been nice to have the new size coat and been charged the shipping. but now if i re order guess what im out another 5.95. Screw that. will never order again from here.

jane hayes"

"I recently ordered a Carhartt shirt from Dungarees. when it arrived ti looked nothing like the picture online of the shirt. I returned the shirt expecting to be refunded my full purchase price. Not only did they not refund my full purchase price they kept additional money out of the refund amount for return shipping. Whatever you do don't buy anything from this company."

"Bought two Large Carhartt long sleeve tee shirts -$ 50.00 out the window. Own many similar, all made in Haiti. New ones made in Mexico. Probably at Extra Large despite Large order and Large labeling. Suggest against Dungaree online purchases. They are selling other than represented. "

"Clothing - Carhartt is one of their major brands .known for their durable clothing and long last garments
their prices were unbeatable on internet for Carhartt cloths
as international costumer i would rate this website 9 of 10.
I have order two orders from their website. my review is based on that.
*Costumer Service - They were quick to anwers and helpful. -
*Website - was fairly easy to buy it from. - you can see review about the item your viewing and what others have say about it. which is very helpful.
*Shipping - Cost was fair around 45-47 $ to Europe with tracking number is fair.
They dispatch my item just day after i bought it. and it arrived to me week after.
*Item Details. They offer alots of Sizes and colors. but they could have posted more photos of same items they have. "

"turtle pace shipping and processing!! if you want your items in a timely manor DON'T order from dungarees, it's not free shipping under $55. will never order from them again!!"

"Awesome! Got my boyfriend some Carhartt's for Christmas. They didn't fit him and were longer than the ones he owned, but he may of had a mismatch pair from before. I had them sent back and exchanged and worked with a lady named Jody. She was beyond helpful and responded to my emails when iIthought my package was returned. Thanks so much for all your help Jody, and now my boyfriend will finally be able to enjoy some of his Christmas Gifts. "

"They do not believe in customer service and do not stand behind the products they sell. They charge return shipping NO MATTER WHAT and also threaten to charge a restocking fee. They will blame the customer and or manufacture of the product you for any and all problems you are having with the product they sold you. They are also very slow to ship your order. "

"1. Shipping/processing was slow by today's standards.
2. Didn't provide proper return shipping materials then charged a restocking fee when it was returned as sent."

"Very simple, I paid for a pair of shoes, They sent the merchandise to me as promissed. Not gimmicks.

Shoes are real nice and very good quality as advertised.
I will go back to these guys for my next pair of shoes.

The price was about 3 dollars less than the other places I looked for these shoes."

"I ordered Carhartts dungarees, and they arrived in 6 days. Dungaree's had the best price, good selections of size(I wear w29, and most stores don't carry them), and a free shipping for orders above $55. Good deal!"

"My stuff came quickly and the company operates exactly as advertised. Very pleased with the service."

"Great selection of Carhartts and Great service.
The people are very helpful and respond quickly.
Hard to find colors and sizes .. They either got them or can get them.
If your looking for Carhartts .. You must check them out.
Did i mention their prices are great !!

A+++++"