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Verified
4/5

2013-10-20

"I ordered a flat top high boy dresser in a satin black finish. I am very pleased with it. Dutchcrafters did a great job. The only reason I didn't give them 5 out of 5 is because it has a few chips in the low boy portion, which I assume happened during the shipping process."

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Verified
5/5

2013-10-16

"Excellent customer service from start to finish. My cabinet was completed sooner than expected and delivery service 1700 miles away was excellent and right on time (to the hour!). Nice quality and fair price. I definitely recommend them and will use them again."

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Verified
5/5

2013-09-23

"All I can say is Wow! We purchased four pieces: kitchen hutch, stereo cabinet, custom end table & sofa table all in Washington Cherry. Everything arrived and exceeded our expectations. From the first phone call with their staff to the final shipping, everyone was friendly and very helpful. The quality is top notch. Although it took four months to be built and shipped, it was absolutely well worth the wait. If the shipping seems high, it's not when you see how well packed all the items are. If we ever need another piece of furniture, Dutch Crafters will be my place to shop."

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Rep reply posted 2013-10-07
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Love to hear that we exceeded your expectations! We look forward to future purchases from you and hope you enjoy your furniture, especially during the holiday season coming up!”


Verified
5/5

2013-09-15

"I love my buffet. It's beautifully made and the finish is perfect. I love that the person who made it signed his name tasetfully on the inside of one of the drawers."

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Rep reply posted 2013-10-07
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thanks for the great review! We will make sure to let our woodworkers know how great of a job they did on your buffet!”


Verified
5/5

2013-09-08

"Very Happy with my new curio cabinet the craftsmanship is one of a kind. I will only go to dutchcrafters.Very pleasant people to work with and the delivery of my curio went well."

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Rep reply posted 2013-10-07
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thank you for the loyalty Debbie24! Don't forget to recommend DutchCrafters to your friends!”


Verified
4/5

2013-09-08

"I received my bed 12 weeks after ordering and am extremely happy. Well worth the wait. It is beautiful and very well made. Customer service was outstanding. I requested stain samples and was able to match my colors. Waited for my bed a long time (not a problem). I love it. My only problem was that we could not get the crate off the shipping truck because all of the pieces crated together made it so large that even with the drivers help it could not be moved. We had to open the crate on the truck and then remove the pieces individually. There were no instructions for assembly so we are lucky to be smart enough to figure it out. Maybe pack large items so they can be moved without a crane or a forklift."

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Verified
5/5

2013-09-07

"Dutch crafters is a great company and makes the most beautiful furniture..We ordered the Trashbin Collector and really really love it.. They had said originally that it was going to take 2-3 mos to make and could take almost that long to ship it but it came in about 2 months..I would highly recommend this company to any of my family and friends."

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Rep reply posted 2013-10-07
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We are so glad you love your Amish made trash bin and that it arrived quickly! Enjoy!”


Verified
5/5

2013-09-06

"Dutchcrafters exceeeded my expectations not only with quality products, but with outstanding customer service. It was a pleasure working with them. I would HIGHLY recommend Dutchcrafters to anyone desiring exceptional service and quality you don't think exists in the marketplace. They treat you like you're in their family!!"

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Rep reply posted 2013-10-07
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thank you so much for the wonderful compliment regarding our service!”


Verified
5/5

2013-08-26

"We recently purchased the breakfast nook with upholstery. We received it in just about 8 weeks as the original date promised. We are extremely pleased with the service and with the construction and quality. We love our nook and we use it everyday. It is furniture that will be passed down through the generations!"

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Rep reply posted 2013-08-28
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We are happy to hear that you are loving your Amish-made breakfast nook! Make sure to think of DutchCrafters in the future!”


Verified
5/5

2013-08-13

"I ordered the corner hutch cabinet and the staff was very helpful in steering me in the right direction to suit my needs. I was told there would be a 6 week build time but was pleasantly surprised when the cabinet showed up in just 3 weeks. I unpacked it and oh my.... it is absolutely beautiful!!! Very solid construction and the finish exceeded my expectations. I am very pleased and would definitely order from Dutch Crafters again."

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Rep reply posted 2013-08-14
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thank you for taking the time to write this wonderful review! We look forward to your future purchases from DutchCrafters!”


Verified
5/5

2013-08-11

"Product pricing was appropriate but the shipping fees were a bit excessive. The quality of work is incomparable! LOVE our benches! "

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Rep reply posted 2013-08-14
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thanks for the 5 star review! We are happy to hear you "LOVE" your benches!”


Verified
4/5

2013-07-22

"The lack of updated tracking on your website"


Verified
5/5

2013-07-21

"I searched every store in NJ looking for an unfinished wood ottoman for our patio. I couldn't find one. Being skeptical, I looked online and found Dutch Crafters. My husband told me to order it (he was tired of driving around looking) and I did. I love my new ottoman - quality is just what I wanted and it looks perfect with our other furniture. Thanks!"

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Rep reply posted 2013-07-23
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thanks Kathe73 for buying with DutchCrafters! We are glad you were able to get exactly what you wanted!”


Verified
1/5

2013-07-20

"Ordered an outdoor table set w/o an umbrella hole. Got a table w/ a table hole 2 weeks later than expected. Initial contact w/ customer service via email, my question was never answered, but, just got a response saying we hope you had your question answered. I did not, and kept asking the same question, getting the same response. Called customer service about delivery date and was told they would get back to me and they never did, twice. I had to call them back to get the info. The table has a very narrow seat base, less than any other sold anywhere, so cushions have to be custom made. The legs are so far toward the center, that if someone sits on one side, it topples over. Needless to say, we paid top dollar and really not quite satisfied. It looks good though...the finish was done well."

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Verified
5/5

2013-07-16

"The quality and workmanship exceeded our expectations. It's the nicest piece of furniture in our entire home. The only down side was the length of time from order to delivery. It took every bit of 12 weeks to receive our order. I was really hoping it would come sooner rather than later to arrive in time for a special event, but no such luck."

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Rep reply posted 2013-07-17
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We are so glad to hear you love your Amish Country Canted Front Hutch Barbara! Sorry it took longer than you expected. You can have confidence knowing that all of our furniture is made to order and hand crafted by our Amish woodworkers, so sometimes it takes every bit of the 12 weeks to complete your piece. Thank you for your patience and understanding and enjoy your Hutch!”