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Verified
5/5

2013-07-11

"We love the item we received and our experience with the company was excellent. Would definitely purchase from this company in the future."

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Rep reply posted 2013-07-11
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thanks Patrick for the 5 star review! Don't forget to recommend us to your friends!”


Verified
2/5

2013-07-06

"My order was incorrectly entered. When I caught up with it, it was then corrected by JMX staff, so I was told there was no issue and I would receive the heavily distressed table I wanted. However, my table was delivered following the incorrect order - oh-so-lightly-and-just-barely distressed. When I called and explained my tables condition, or lack thereof, there was never an apology. I knew that having it picked up, etc was out of the question. And I did not press for this option as it would cause more problems. BTW, there wasn't an apology when the order was corrected the first time either. Is it the table I wanted? NO. But I will say it is an absolute gorgeous table. It is heirloom quality. It is spectacular. But I think you must contact the order department every step of the way to get what you want. Otherwise, you will end up paying much money for something that you have for years that happens to be not what you ordered. I also paid for the white glove delivery. Worth it. "

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Verified
5/5

2013-07-03

"We purchased gorgeous outdoor, maintenance free chairs from Dutch Crafters. They did require assembly, not a problem if you are handy:) Great quality and the shipping went well, especially for a larger item."


Rep reply posted 2013-07-09
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We love to hear that our customers are happy! Thank you for the wonderful review Sherri and enjoy sitting outdoors this summer in your Amish-Made Polywood Glider Chairs!”


Verified
5/5

2013-07-03

"The Merchandise is Unique and all related services are very good and satisfactory."


Rep reply posted 2013-07-03
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thank you for your satisfactory comment! Enjoy your Solar Lighthouse Mailbox Hossain!”


Verified
5/5

2013-07-01

"it was easy to order and the service was excellent. the product is very high quality."


Verified
4/5

2013-07-01

"I love the merchandise but we did not receive any instructions on how to put them together nor did I receive a complete order. We are missing the 2 cup holders. "


Verified
5/5

2013-07-01

"Chairs arrived and they are beautiful!!!!
Worth the price and wait.
My husband and I were able to pick out the style, color, and type we wanted. Also able to mix and match the chairs to fit our counter and desk in our kitchen.
We are very happy with our entire experience with Dutch Crafters.
"

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Rep reply posted 2013-07-03
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Joe, we are so glad to hear that our furniture specialist Valerie helped you with purchasing these Amish-made chairs! Thanks for posting this 5 star review! Make sure to think of DutchCrafters for future purchases!”


Verified
1/5

2013-06-28

"they don't carry the product any more, why did they let me place the order ,pay for it then inform me that item don't exist. now waiting for reinbursment thank but no thanks ......"

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Rep reply posted 2013-07-01
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We regret that occasionally a product becomes discontinued. In the rare occasion when this occurs, we act promptly to find a replacement or issue a refund, as we did in this instance.”


Verified
5/5

2013-06-28

"This was the best .com store I ever shopped from! They helped me pick out my outdoor chairs. I love them."

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Rep reply posted 2013-07-03
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thank you Kristin for giving us an OUTSTANDING review!”


Verified
5/5

2013-06-27

"Great service and product.Love it and likeley to use again."


Rep reply posted 2013-06-28
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We hope you enjoy your Amish Rustic Outhouse Birdhouse Jeffrey! Make sure to think of DutchCrafters in the future!”


Verified
5/5

2013-06-26

"We are delighted with the Green River Pine Pie Safe we ordered from Dutchcrafters. We had searched for an antique of the right size without success and were pleased to see the Dutchcrafters website and their large selection of pieces, paints and finishes. The company's Customer Service Department is excellent and our inquiries and questions were handled on a timely basis. The pie safe arrived even before the promised date in perfect condition, and its beauty and utility have exceeded our expectations. It is very well made and beautifully finished down to the smallest detail including the clips holding the shelves in place. Our only regret is that we cannot personally thank the cabinetmaker, whose skill and artistry is evident to us. We could not be more pleased, and we highly recommend Dutchcrafters. "

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Rep reply posted 2013-06-28
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Deborah, we love reading these GREAT reviews! We will make sure to contact this Amish woodworker and tell him how much you LOVE your Pine Pie Safe!”


Verified
5/5

2013-06-26

"I ordered a mailbox and it was beautiful. It came and it was late, but I was notified and it would have been worth the wait if it wasn't for the shipping. It was protected, but ....... Anyway, I contacted them and another one was immediately sent out asap. It wasn't even 1 1/2 weeks and it is absolutely perfect. It gets a lot of attention and rightfully so. I am absolutely and thoroughly impressed and overjoyed with my mailbox. My husband absolutely loves it too!!!"


Rep reply posted 2013-06-28
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“We are glad to hear that you were impressed with your Amish-made mailbox! Thank you for spending the time to write out this wonderful review Gayle!”


Verified
5/5

2013-06-26

"They was very helpful and very nice and new there expertise . "


Rep reply posted 2013-06-28
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Carl, Thanks for the 5 star review!! We hope you enjoy your Amish Farmer's Roll Top Desk!”


Verified
5/5

2013-06-24

"The picnic table is awesome, even better than expected."


Rep reply posted 2013-06-24
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Kimberly, We love to hear from our happy customers! Thank you for taking the time to post this great review! Enjoy using your Amish Polywood Octagon Picnic Table this summer!”


Verified
5/5

2013-06-23

"My order was processed quickly and efficiently and the product was delivered as promised in excellent condition. I am very satisfied."


Rep reply posted 2013-06-24
A rep from Dutchcrafters.com, DutchCrafters, has responded:

“Thanks for the great review Richard! We appreciate your business and hope you consider DutchCrafters in the future!”