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Verified
1/5

2016-03-20

Horrible!

"This company leads you to believe they are out of the UK but they are from Asia! The dress material looks nothing like the website shows (it looks like sequins you would use on a little kids pageant dress) and they sewed it so terribly that the tailor is not able to correct it! I paid $149 and no matter how many times I sent pictures and tried to get them to understand they would only offer a 10% refund! DO NOT TRUST THEM!"

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Verified
5/5

2016-01-14

J'adore ce site!

"Ce site est ma nouvelle source d'inspiration et de shopping. J'ai passé ma première commande pour tester. Les robes sont magnifiques correspondant bien aux photos, avec des superbe qualité, et surtout la taille est exacte."

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Verified
5/5

2016-01-09

"Ich liebte das Kleid, das ich bestellt habe. Die Qualität war genauso wie in der Abbildung. Meine Fragen wurden umgehend beantwortet, im Livechat und ich bekam den beschleunigten Versand, den ich angefordert. Danke. "

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Verified
5/5

2016-01-08

"Great quality and very comfortable perfect size. Arrived ahead of schedule and in perfect conditions"

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Verified
5/5

2016-01-07

"I ordered this dress for daughter's engagement and the color I choose was off white. this dress is very soft and elegant, exactly the look I was going for and very comfortable. I am impressed with the perfect length. The delivery was quick, so far i am happy with their customer service as they keep me updated and are quick in answering my annoying questions :) "

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Verified
5/5

2016-01-05

"Satisfied with my purchase. Great quality and material.
Thumbs up.Great price and fast delivery ! A Company I would certainly deal with again,Good Experience
Highly recommended!
"

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Verified
5/5

2016-01-04

"Estoy satisfecho con este vestido realmente . Tiene buenas variaciones naturales del color y la tela es muy rica mirada . Hay tantos tamaños. Materiales de la mejor calidad . Aprecio mucho su servicio al cliente también. Dan a los servicios , ya que describen . Recomiendo +++++ y compro más . Muchas gracias trustpilot.com"

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Verified
5/5

2015-12-29

"Was always difficult to get the clothes in my size , and I found myself here . I requested and been the perfect color you wanted , the material is good quality and the best thing that occurred to me in time for use by I wanted night . 5 STARS AND MORE! ""

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Verified
5/5

2015-12-20

"Struggled with what size is best went with a larger size"

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Verified
5/5

2015-12-18

"I am glad I found DylanQuenn because I needed a quality dress with fast shipment. I received it in a timely manner, the quality was exceptional, and the fit of my dress was just right. I definitely recommend this online store. "

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Verified
5/5

2015-12-11

"live chat support was wonderful very helpful"

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Verified
5/5

2015-12-08

""Spoke with Cherry,she said she can help me track the order and get the dress with satisfaction""

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Verified
5/5

2015-12-07

"This website offered very great deals! "

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Verified
1/5

2015-12-04

"I ordered a dress from dylanqueen.com about 3 weeks ago. I received the dress 2 days ago. I am very unhappy and I think it was such a waste of my time and money. my reasons to be unhappy:
1. the dress is 2 size bigger than what I ordered. It is so big that after trying it on I could grab a big chunk of material around my waist and below!!
2. the dress I received was different from the picture I saw on their website in regards to the material. the dress shape is the same but for example the black lace is not even close to the black lace of the picture.
It is very cheap material and cheap lace in compare to the picture.
for example the lace on the pic had distinguished flowers but the dress I got has a very cheap lace w some patterns on it with no flowers.
the dress looks so bad that I do not want to wear it in any occasion.
3. the biggest issue here is that when I was ordering the dress they were so prompt in answering my emails and chats. However, now that I have a problem w the size and quality and want to contact them, there is no one answering my emails and all of a sudden no one is available to chat.
On their return policy it mentions that if there is a mistake in the size, I can legally return the dress. However, how can I return it or solve my problem when no one is answering me?
I took the dress to my favorite tailor to see if I can fix the problems and create something useful out of this dress but the tailor says it has so much work that she wants to charge me $150 minimum to fix the problems.

I am very Unhappy and I wish I did not order from them.
I wasted my time and money and I hope other ppl do not fall into the same trap.
"

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Verified
5/5

2015-12-03

"Loved going thru all the many dress choices!"

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