"dress came in wrong color and the quality is really bad don't want to refund the full price never again"
"the dress we bought for my granddaughter did not fit properly was the sewing was horrible it was one week before her prom I had to take it into a seamstress who had to take the top completely apart take off the sleeves put in a hide a zipper on the side and redo the top of the dress completely it cost me $110 262 dress I would never buy another dress from these people"
"The dress is beautiful, it fits perfectly and arrived in record time
Thank you so much
You came recommended by my sister who recently purchased a dress from you (equally as lovely) I and wouldn't hesitate in recommending you to others"
"no customer service. I don't like the dress and nothing to show you how to ship back."
"By far the best website I have ever ordered anything from ! Great customer service and understanding ! I will most definitely order from Dylan queen again ! "
"I have found incredible deals at dylanqueen.com. This is the best place to find hot deals on fashionable apparel! I'm in the process of filling a new shopping cart and look forward to getting my new shoes! I don't know how they can deliver anywhere in the world at these low prices - the quality is absolutely outstanding! Thank you dylanqueen.com - you have a life-long customer! The selection and quality here cannot be found anywhere else - I'm hooked on your hand bags - beautiful!"
"The color was supposed to be burgundy and it is red. The dress is gorgeous though and fits perfectly according to my measurements except a little too long. "
"I love the dress but the it seemed to look like someone did a rush job. I have to get some of it repaired and altered!!! However the dress is beautiful and it fits my daughter well!!"
"I ordered a dress for my daughter's prom and it arrived 3 days later. I was absolutely blown away with how fast it came. The dress is stunning and fits her perfectly. It's really beautiful and people keep asking her where she got it from. Highly recommended!"
"THE LACK OF SUPPORT IS BAD.
The never send a us tracking number. ( which they said they would on an email at the time of ordering.
The dress arrived , not good workmanship, clearly not quality work.
The first time we zipped the dress the zipped broke, the dress is basically a garbage , and did not use it once.
REAL CHINESE JUNK,. NEVER AGAIN, I HAVE MADE SURE TO INFORM ALL MY FRIENDS , LOCAL HIGH SCHOOLS, COLLEGES AND THE LOCAL PARTY EVENT ORGANIZER NOT TO BUY ANYTHING FROM YOU UNLESS YOU WANT TO RECEIVE GARBAGE LIKE I DID.
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"I was very disappointed the dress was tailored poorly. It was not even wearable. The worst part about the experience was I contacted them and explained my issue that the dress was not wearable and I was told I could send the dress back and get half of my money back. I told them so your saying it's half my fault that you did not tailored the dress correctly. They still only agreed to send back half of my money, but my bank is working on it now. I would advise any and everyone NOT to use site!!!"
"VERY VERY SATISFIED! First let me say that I was kinda worried about this order as a prom dress is very important to a teen girl. We looked around for prom dresses and found that "ball gowns" were priced between $300 and $700 in our area. We even tried Penny's and Macy's but found that their gowns did not fit well (for my daughter) even though the price was right. My daughter's measurements are not standard and so we started to look online. Dylanqueen offered tailoring with their gowns so we decided to try. We received the gown before the date expected and we were really happy with the product. It fit her perfectly, and was beautifully tailored. It was as good as any we tried on and was many many $$ less.
However, I will say this was made in China, so I cannot vouch for the "working conditions" of the workers but I hope that they treat them well as they are very good at what they do. Kudos to the tailor of this gown!"
"Very Satisfied with gown,Beautiful gown can't wait till I put it on.Thank you so much."
"I JUST RECEIVED MY ORDER. THE WEDDING DRESS I ORDERED ARRIVED AS PROMISE. THE PROBLEM IS THAT THE BUST AND SHOULDER AREA ARE LOOSE. IT'S SUPPOSED TO BE SLIGHTLY OFF THE SHOULDER, THE DRESS I RECEIVED WAS TOTALLY OFF MY SHOULDER. AND YES, THE MEASUREMENT I GAVE THEM WAS RIGHT.. I TRIED CONTACTING THE LIVE CHAT CUSTOMER SERVICE BUT NOT RESPONCE TO MY QUESTION, WHICH IS "WHAT CAN I DO TO CORRECT MY WEDDING DRESS"?"
"Having a petite body too small for my age, I have always struggled to look for dresses that fit me just right. They either droop from the shoulders, prove to be too long, or else, just don't fit me right on my waist. Since as far back as I can remember, I have always loved dressing up, but the readymade clothes I'd die to see myself in would never fit me right, and tailored clothes would be out of the question because of how much they end up costing one. Thus was the reason I was dreading my upcoming prom, the most awaited day of my teenage life. Surfing through the internet in search of the perfect dress, I stumbled upon dylnqueen.com, and just how I thank my lucky stars that I did! Beautiful dress upon beautiful dress caught my eye, but I was worried that no matter which dress I'd pick, it just won't fit me right. The live chat, however, helped me in realizing the fact that these dresses were, infact, tailored to the customer’s needs. As delighted as I was to hear this, it was the price that worried me. Such beautiful, custom tailored dresses were bound to cost a leg and an eye. But closer inspection revealed how pocket friendly the prices were, to the extent that they had me completely surprised. Putting my faith in them, I decided to place my order for the dress I admired most. Having made the order, I was still pretty nervous about how it would turn out. March 30th is the day my dress finally arrived, and believe it or not, it was perfect down to every tiny detail The color combinations were mesmerizing, and the good material used for the car showed it'd worth. I would definitely make purchased from this website yet again, and will recommend it to all the other women wishing to get a custom made dress at a budget friendly price."