"I ordered an IP camera and payment was taken for it but there was no confirmation mail - when I asked what had happened I was informed that the item I had bought had just that very second been taken off their catalogue (very convenient!) and there was a more expensive alternative they could recommend in its place.
The first warning bell should have been that they could not provide the product ID, only a picture and a brief description (I wanted to research a bit before ordering), but I found what I believed to be a match through Google Images and it seemed to be a good camera.
I was warned that shipping could take up to 6 weeks as it was coming from China.
I chased them after 6 weeks as the tracking site said the package was on a flight after 3 weeks, but PostNord had no record of it in their system yet.
I was told to wait a further week.
One week later I requested a refund as there was no update.
Two days later the package turned up... and was totally useless as the documentation, software and GUI was in Chinese (with no way to change the language, even with a firmware update).
I requested an RMA and a refund, sending the camera to them (in Finland) promptly.
I received my money just over 3 weeks later.
From start to end they had my money for just over 11 weeks.
I wish I had done more research on the company instead of the products!
I will never use this company again, nor would I recommend it to anyone."
"Warning about e-ville!
Before you buy anything from e-ville you might want to google first a bit. In a Finnish website E-ville is being accused of numerous criminal acts, like not paying employees wages or flights back to home from Hong Kong and failing to get work permits even though they have been stated in employment contract. Also they have been accused of mass posting made-up positive reviews all over the internet, deleting any critisizing reviews from their site and Facebook. Also for threathning review site moderators so they would remove any negative discussions about e-ville. It appears that they do massive propaganda in internet.
English translation of the site:
https://translate.google.fi/translate?hl=en&sl=fi&tl=en&u=http%3A%2F%2Fkeskustelu.suomi24.fi%2Ft%2F13573892
Site in original language:
http://keskustelu.suomi24.fi/t/13573892"