"This past May, myself and 8 other friends booked a trip to Europe through EF. We had a great travel consultant who was available to us almost always via text, call, or email if we had any questions. The day of departure, we found that our flights had been either booked incorrectly, or transferred incorrectly between airlines. After spending 5+ hours in the airport check in area, our only option was to fly to another country where we would have a 24hr layover, then fly to our original destination. This option had us missing almost the entire first stop/2 days of our trip. Not only were we told by EF that this was an “amazing option” and that “the first day doesn’t count” (we had paid for things on the first day that we would now miss), we were also told once we landed we were responsible for finding our own way to the hotel and to catch up with our group. Now that we’re back from the trip, I have been in contact with 1 senior travel consultant who told us that to receive any compensation for the 2 days we missed, we would have to fill out a travel insurance claim. I was told I would not need documentation from the airline of the change of flight since EF was aware and had an “investigation open.” That was not true. I filed a claim and was told I need proof. Since I filed the claim, I have essentially been ghosted by EF. They have not been of any assistance once we had issues with the trip. I would not recommend booking with them. "

"I have been trying to make the best of this trip, but honestly, I’m having a terrible time. This has been the most stressed I’ve ever been on a vacation.

I’m currently stuck in Iceland, no one from the EF team will not respond to me, I’m out a LOT of money, I’m FREEZING, and I’m severely uncomfortable.

I would HIGHLY NOT RECOMMEND EF Ultimate Break for any of your travel needs. They do NOT take care of your problems— they just make the most money they can off of you and do not actually care about your comfort or concerns.

This trip has sent me on an incredibly LOW low, and I just want to go home, but that would be a substantial amount of money I can’t afford.

I have been bouncing around contacting EF, JetBlue, Icelandair, and British Airways. I still don’t have my luggage, and it is the LAST DAY of planned activities already.

I also found out from JetBlue that there was a refund issued for $834 for the original flight we didn’t make (that’s just one of them)— yet, *I had to pay $1100 to EF Ultimate Break to rebook on my new itinerary that made me miss my first day of touring, and I DID NOT see that $834.

I am beyond mad and tired and ready to be home safe. This is disgusting service."

"There were lots of activities, everyday we woke up around 7am to fill the day with things including seeing the Mayan ruins, cave tubing, ziplining, and snorkeling! Well worth the price and really fast paced trip."

"I traveled with EF for 3 different trips and had an amazing experience with each of my trips. I appreciate the ease of booking and just being able to fully enjoy everything without worrying about all of the planning logistics!"

"Theodora is such a great travel guide, and June is such a good time to go out to Greece. Would definitely recommend"

"Monthly/biweekly payment plans make it so easy to pay off the balance and it’s so fun to travel with a group and that EF takes care of everything else!"

"This trip was absolutely amazing! Ios was by far my absolute favorite. The food was delicious and I loved our tour director Marc, he made the experience even better! 10 out of 10 recommend. "

"I love going on trips through EF because they have always made the stress of planning go away. It’s nice because they hire locals to be your tour guide, so you get the inside scoop. I loved my trip, it was surreal and EF did not disappoint, my third trip with them and it’s been the third for a reason.
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"As a solo woman traveler, I feel all the comfort in knowing everything is organized for me and gives me time to explore on my own as well, fun filled itinerary and always a chance to meet new people and build ever lasting friendships with perfect strangers. "

"I had the greatest time exploring the sights and my guide Kyri was hilarious and so very helpful!"

"The itinerary for the Barcelona, Ibiza, and Valencia trip was amazing to start with, but our tour director really made this a trip of a lifetime."

"When I booked the tour, I wasn't expecting to see soooo much more than I booked for, there was more activities than I would've thought of, The tour guide was perfect, grazie Gianna, saw more places than I could have imagined, guided tours were so interesting and immersing in the culture and the views made me feel like I belonged in Italy, definitively worth it, from riding the gondolas in Venice, eating gelato in Florence, walking around Rome, visiting Cinque Terre and the karaoke night made my trip a great experience with a fantastic group of travelers. Definitively recommended 10/10, I'm booking my next trip with EF, will be my third one!"

"It was a time to remember for a lifetime! The memories and friends I made going solo, will be something I never forget. If you have the opportunity to go, GO! The Costa Rica experience was something to not be forgotten! Every venture was worth it, Priscilla was our tour guide and she was amazing! I went solo and made some friends to start traveling with. Go while the goings good!!!"

"This was my first trip overseas from Canada and EF was incredible! Almost everything on the trip was paid for before I got there, so all I had to do was show up for my flight. Our Tour Director was very knowledgeable and had INCREDIBLE recommendations for free time. There were so many optional excursions, so we got to give ourselves as much free time as we wanted. Such an incredible, smooth experience! "

"It has been the greatest experience in my life up to this point. From the sights to the people I met, and everything in between. I have been wanting to visit Italy for years, and I cannot thank EF Ultimate Break enough for giving me an incredible experience!"