"Bought a pair of running shoes that fell apart after 5 months. Contacted the company and asked if tht shoes could have been defective. Received an email response back from John Ellison yelling at me and saying they didn't sell defective shoes. Definitely not a good way to handle my issue. Zappos is a much better option."

"Ordered a pair of running shoes on August 17. They were shipped the next day, and I received them the 21st. Not only were they had for the best price I could find online, but the experience was completely satisfying."

"My first order with this company. Nothing but good things to write. I called on the phone and received great service and ended up ordering a pair of Asics on Friday August 27, they shipped the same day from Chester, PA and I had them Monday August 30th in Hawai'i (del. conf. # 9101148008600106548431). That's the quickest I've received a net order. Will be ordering from this company in the future."