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Verified
5/5

2004-11-01

"This was my first purchase from emicrox.com and everything went smooth as silk. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Overall technical support
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Making decisions on their own
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Being trustworthy
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Resolving problems
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Being easy to reach
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Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
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Web site reliability
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Verified
5/5

2004-10-07

"Customer was very courteous and professional in answering my questions. I received my order actually much sooner than I anticipated based on my shipping method selection."

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Verified
5/5

2004-09-24

"Best Deal on the Net!
Items arrived overnight, even though I paid for 2 day shipping - fast!

They carried a hard to find Intel Motherboard for 1/3rd of other merchants.

Absolutly Recomended.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A

Verified
5/5

2004-09-01

"My experience with your company was execellent. I look forward to doing business with you again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-13

"Excellent service! Very prompt shipping and tracking info. was available online right after the order was placed. Real-time stock status on the website is a great tool when ordering products. Unlike many other online merchants, they seem to care about customer service & satisfaction with followup emails. I highly recommend Emicrox."

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Verified
5/5

2004-06-29

"Ordering was very easy. Shipping was quick. I'm very satisfied with this seller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
N/A
Overall customer service
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Customer service being trustworthy
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Customer service resolving problems
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-06-25

"Very pleased. Ordered on a Friday, came on Monday and I didn't even get the 2 day delivery, I got "Economy" and they seem sincerely interested in my feedback. I will order from them again."

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Verified
5/5

2004-06-20

"Great online retailer to make a purchase from with good packaging and accurate deliveries. Should there be any problems, they will assist you in replacing your item in a timely fashion. Thank you very much for your speedy responses EmicroX.com"

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Is trustworthy

Verified
5/5

2004-06-02

"Very good prices, shipped out fast, will do business with again."

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Overall quality of the company
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Verified
5/5

2004-05-27

"Great price, only people who had a hard-to-find part. Shipped with something that didn't let the package be dropped though, which was odd, but not a problem on the whole."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-05-18

"Have done business with EmicroX.com for several years and have been completely satisified with their service and product selection."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-04-15

"ordered loaded version of discontinued intel d845pebt2 at great price. repeat order of second board lacked firewire so they not only sent out out replacement board but also return fedex label on their account. they also spend time on the phone with you once you get through and iron out the problems. in all a great shopping experience with them customer support jason is very solicitous of your satisfaction and tech support felix is thorough in getting the specifications right"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-04-01

"Incredibly fast service, shipped a product that matched the description exactly and arrived well packaged within days.

Very impressed, thanks a lot.
"

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Is committed to quality products and services

Verified
4/5

2004-03-03

"Well processing is a little slow here,,,,maybe need to hire some more people. but all in all just like any other online store!"

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Verified
2/5

2004-02-27

"In November, 2003, I made a search on the web for an Athlon 64 3400+. I knew that they weren't yet released from AMD, but I still checked daily so that when they did became available, I'd be one of the first to have one. Low and behold, MicroX-Press listed one in stock on their site. I called and they confirmed that it was indeed what was advertised. I ordered it, received it, installed it and it worked. However it wasn't a 3400+, my computer identified it as a 3200+. I called them and they still insisted it was a valid 3400+ CPU and blew me off to AMD tech support. When I called AMD, they couldn’t believe I had a 3400+ until I sent them a scan of it. They were shocked! I spent countless hours back and forth with the motherboard maker and AMD trying to get confirmation about what I actually had in my possession. The theory was that I needed a new motherboard bios revision to correctly ID the processor. Unfortunately, one didn’t yet exist for a CPU that hadn’t been released. Weeks later, my speculation that it was a mislabeled processor was proved, and I finally had proof in writing from AMD. MicroX-Press ultimately agreed to replace it only after they themselves tested and confirmed that it wasn’t a 3400+. I still had to wait several more weeks for the official product release, then another week for them to get one in stock so that I could send mine back to them. In the end and after two months of fighting, I finally got an authentic 3400+. To this day, I still can’t believe all that I went through because I purchased a misrepresented product from them. You make the decision whether or not your willing to take the same risk.

AN UPDATE 3/26/04 MicroX-Press just called me and said they wanted to make sure that everything was resolved to my satisfaction. They apologized and blamed AMD for sending a mislabled processor. We chatted for several minutes before asking if I would consider changing my review on Resellerratings. I appreciate the fact that they offered no bribe. The rep indeed sounded sincere enough. Shows that they want to improve their image, a step in the right direction for MicroX-press.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use