"Instead of receiving a Panasonic battery as described and pictured, I received a Chinese knockoff. I have yet t0 hear from their Customer Service."
"The lack of communication and customer service is the reason for this low rating. After 3 email attempts to ask if I'm responsible for paying for the return shipping, I still receive the same ROBOTIC answer of "You can return your item within 30 days for a full refund". THAT IS NOT WHAT I AM ASKING!! I'm asking if I will be credited for the shipping cost that I have to pay to send it back. And of course you can not call and talk to a human. Very frustrating. They make such a BIG DEAL on their website about how you "NEVER PAY SHIPPING, EVER!", and if you have to pay to return, that clearly isn't true. I will NOT be ordering from them again. "
"I am very unhappy with EMTC. I ordered a rechargeable battery that was described on their website as a Panasonic product; what they sent was a generic version. Their response to my complaint was simply that I could return it for a refund. There was no apology or offer to replace it with a genuine Panasonic battery. Also, they have no customer service telephone number."
"I ordered a remote control and I received it within a week of my order date. I am very satisfy with the whole process."
"You DO NOT! want me to leave a feedback! My order ID 6F6053284S626900T was processed and sent out on 1/04/16, it is 1/11/16 WHERE IS IT!!!!!!"
"ordered a Tv remote was not the one pictured its a universal remote not the one pictures for my TV can't get it to work and there's no way to contact merchant"
"I am very peeved with this company. Purchased a remote for my Phillips TV bought in 2011. the remote was supposed to come programmed and it did not. Tried manually coding it and it did not work. Tried to perform an automatic programming and that did not work either. Changed the batteries, that did not work. Finally called the company and the mail box was full and no one answered, even though it was today within the business hours. Can someone help please. S305331761817607. Thankful that I paid with PayPal.
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"Great products and service. This is the second time I order from this company, products where shipped and received within a few days. "
"Hi readers and EMTC.I purchased the SHARK VAC X9725H battery from EMTC on March 5 2015. and all went well.The battery still works.Free shipping and fast service.Price is better than EBAY,AMAZON & EUROPRO.
I usually had bad luck with EUROPRO.I would get the wrong item or were going to send me the wrong battery.They can be tough to deal with on the phone.My stuff was old vacs;but still.A couple of times they did right.THANKS."
"Also try filing your consumer complaint online with the california ag at http://ag.ca.gov/contact/complaint_form.php?cmplt=CL or any other . EMTC sent me the wrong product and wanted me to pay for the return shipping for their mistake, this would be a waste of money since the product and shipping costs around the same amount of money. AND THAT PRODUCT IS NOT EVEN ON THEIR WEBSITE SO WHERE DID THEY GET THE PRODUCT FROM. I ASSUME THEY MIGHT BE SENDING CUSTOMERS USED PRODUCTS THAT THEY DONT SELL ON THEIR WEBSITES."
"Hello,
I ordered battery model BT-1021 for the Uniden 6.0 phone but received a battery that was the right size but the connector was wrong. The battery came in a green plastic wrap with 2 4V 800mAh AAA Battery written on it. "
"Not happy at all. ended up having to have a cable guy go to my mothers and replace this remote. He said it was pretty much worthless. Would like for you to send a return postage envelope to her to return for a full refund as most places will do for customer service. Please reply to let me know your intentions. Thank you!"
"Instead of sending the good quality enercell batteries as in the past, you sent some no name stuff that probably won't last two months. Additionally, I ordered the 750mAh and received 800mAh. I have had these cheap batts before and they do not last. Please send return instructions and replace these with the enercells as in the past."
"I ordered a telephone battery and you say it was sent on 9/28. I have not received it yet. The money HAS been taken out of my bank account .
How long does it take to get to my address? "
"I received the replacement TV remote today, quick service, and I do appreciate the effort. I have tried three different times, with a neighbor trying a fourth time and cannot get it to operate. The instructions are quite clear and easy to follow. It just does not work with my TV. I will be contacting them to see if the wrong model was sent by mistake or if the universal one they sent is just not compatable with my TV."