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EOS New York / Pacific Standard

2 reviews
3.13 / 5


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Product & services pricing
0.00/5
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0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5
Verified
5/5

2009-08-10

"Great store great service!

Brian
"

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Verified
2/5

2007-11-16

"Order from them with extreme caution. Here's a summary of my roller coaster experience:

- Placed order on November 11th

- Credit Card charged on November 12th

- UPS tracking shows order was canceled from EOS

- EOS does not inform me, until I called them on November 15th for status.

- EOS provides me the incorrect tracking info (someone else's order)

- I ask EOS what's going on, they send out my shipment on the 16th (5 days later)

- I recieve my package within hours against a completely different UPS tracking number!

While all this is happening, the confirmation email provides a order status link, which is completely useless, as it doesn't update at all.

I had to call them, which is pretty much the only positive experience. Virtually no hold times, straight to a live person.

Horrible buying experience. too bad, these are very nice watches. If you really love their watches, I suggest you buy them at a local retail store, or other e-tailer.
"

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