"I received an amazing service and the gentleman who was training me, made it so easy for me to learn and he worked around my schedule. It was an amazing training session. Thank you for your help and support."
"Incredibly helpful service today. He helped me to try and fix the issues we were facing in installing the terminal. The support guy talked with us in a friendly, clear and concise manner. Brilliant customer service. Thank you!"
"Incredible support service from Epos Direct team. I’ve been associated with them over 5 years and satisfied. The perfect service over the phone, they are exceptional and provide ultimate level of service. They reply within minutes and sort out the issues in quick time. I can honestly say this review is for the support team, The support team fully deserves the praise. Committed, technically smart, customer. Service exceptional."
"The support guy was so helpful & guided me through setting up my till system. He was so patient & professional in dealing the customers!"
"So far so good, the system is working fine. My trainer was fantastic as she was caring and had lots of patience with good knowledge."
"Great product and service all around. The people in Epos Direct are professional and answered all my questions. They have really very good knowledge over the product and have good patience in listening and solving the issues. Will definitely recommend this product to others."
"Brilliant support, for integrating our PDQs into EPOS system, was top notch. It was a personable approach was a nice touch, with what could've been an otherwise dry experience :)"
"It has been an amazing support for me during the installation process of our new till system. Nothing is too much trouble, the technical guy was always patient and understanding, a real asset to the team."
"From the time of purchasing till, setting up and training everything was brilliant. The complete team was helpful and patient to my satisfaction."
"The service has been quick and reliable!"
"My business has been changed completely! It makes me comfortable and have total control of all your in and out goings."
"I have ordered a till system for my newly opened retail store. I had not enough time to wait for till and I requested them to deliver it ASAP. To my surprise they have delivered the next day and installed. By the end of the day the till was ready for business transactions. I got a call from the support team and asked whether the till system is working fine. They have also guided me about how to use the till system. Excellent job has been done. Great team work and good customer support."
"I am using EPOS Direct till system for past 2 years and really satisfied with the till and the support they provide. Before that I had a till system from a reputed brand in UK but their support was too worst and never responded on time. I had suffered a lot but finally found an excellent company to deal with. I am now very happy and satisfied…"
"I had a serious issue with my till system and needed to be solved quickly. I called to support for some help, the call was attended and answered in a polite manner. We had a long conversation to be able to find the solution and he eventually did find it and sorted out.
At first I was frustrated but he was patient in answering all of my questions. He was a true example of what and how a customer service people should be. I was really happy the way he sorted out the problem."
"The system installation has been done absolutely amazing by the team. The system meets my exact requirements needed for my business. A lot helpful support provided during the set up process and training. "