"I recently came across this website while trying to search for a brand new YDP-143. I joined live chat and I was given all the information I needed! They gave me a great price and amazing customer service! Oh!, and also Free Shipping and Warranty! Will definitely purchase from these guys in the future!"
"I had been searching for a nice digital piano for a while now. I stumbled upon ER Music Gallery and saw that they were offering a discount. I was pleasantly surprised with the price they gave me on the YDP-163, however I still wanted to do some more price hunting before commiting. After a few days it was pretty clear that they offered the best price. Called them again and placed my order in no time. Im extremely satisfied with the whole process, their customer service was great and i love my YDP-163!"
"I've had a problem my piano that I contacted them to ask what should I do. They were very kind to helped me resolve my issue with Casio company, now all is fine. I purchased about 2 months ago and this is company warranty issue however, they arranged my service to Casio company and made me to resolve the issue quickly. I'm very appreciated by their help so, I'd like to recommend everyone this online piano store. They have a great responsibility to their customers. :)"
"I actually bought a FP30 from them about 1.5 months ago. I was looking for the best price on the internet, I have visited other well known instrument merchants but they did not offer me a good price as ER Music did. Plus their chatting guys were not that knowlegeable as guys from ER Music. I got all of my questions answered about pianos below $1k and my final decision was FP30 white and I am very satisfied. Oh plus free shipping and warranty!"
"The store provided fair and excellent service, although initially we had a dispute about the returns policy. I would recommend that before you order, you ask them exactly what the return/refund policy will be with respect to your order. "
"I was in the market for a Roland digital piano. My search on the internet brought me to ER Music (ER Piano). I had not heard of the company before, but based on what I read on their website and the fact that they are authorized dealers for many reputed brands, I decided to order from them. In addition to having a brand new item in stock, they were also competitively priced.
Order process was a breeze, order updates prompt. Ordered on a Friday, product shipped out on Monday and was delivered the following Friday - from NV to SC.
I was so satisfied, I actually ordered a digital piano for a friend.
Would definitely recommend them!!"
"I was in the market for a digital piano for sometime. After an extensive evaluation (Casio Privia PX-150 vs. Privia PX-350), I finally decided to go with PX-350. To find the best deal for this particular model, I browsed the net carefully. ER Music provided the best deal (roughly $100 cheaper than the competition). So, I ordered a combo (Casio Privia PX-350 digital piano + CS-67 Stand + SP-33 suspension pedal). I made the order in Saturday afternoon. Items were shipped by Monday and I got the tracking numbers same day. I received the stand by Wednesday afternoon; and, piano+pedal (came directly from Casio) by Thursday morning. I assembled the combo today (took about 45 minutes). Everything is working and I am quite happy with this purchase.
My overall experience:
1 - Everything went smooth without burning a hole in my pocket.
2 - To get discounts, I used their online chat service. So, you might need to contact them, if you are looking for a good deal.
3 - Online sales and the chat feature were quite useful. Representatives were nice and informative.
4 - I received an extended factory warranty (2 additional years) for free.
5 - Shipping was free and relatively fast.
Nicely done... A+
"
"The best price I've ever seen on the Internet! I've always wanted to purchase Kurzweil MP-10. They offered 10% instant rebate offer and I got it at the right time. Very happy with my piano too. Recommend this business to everyone."
"This shopping mall's promotion code really works as they advertise! There are so many scams on the internet as you all know. They were really trying to offer the best price.
I was shopping for the digital piano for my daughter and she is very happy with it. I got Casio's PX-750 after a good amount of research for digital pianos. I was initially looking into PX-850 but I realized that that particular model was not in stock, everywhere. I got a personal recommendation of PX-750 from a sales person, and I decided to go for it instead.
Their shipping is not as fast as the amazon 2-day shipping. It took like 4-5 days which is still decent speed.
Highly recommended."