"Very disappointed with tuition increases, especially since they were already increased in September. We are very loyal to our daycares for the past ~ 7 years and this is our 3rd center. I've never had to pay more when transitioning rooms and i've never had tuition increases more than once a year. This feels like robbery at this point."

"Largely good. My child are happy to come to school and tell me lots of stories of fun they have. I asked at enrollment about uniforms and was told there were none, a year later I’m told they are being implemented. I don’t appreciate that change without communication or option to have a say in the clothes I have to purchase."

"Communication has improved, I really like the leadership team and realize and recognize how much they put into the school despite broader macroeconomic circumstances that are beyond their control. I do feel as though communication on illness for staff/kids should be more regular. I have heard some staff complain about being asked to come to school sick, which exposes are children to germs and starts a chain reaction of illness. I understand staff shortage fuels the need for staff to be present, but it also exposes everyone to sickness and creates a negative employee culture and experience which carries over to the children's experience."

"Teacher turnover is an issue all over but it is very stressful to not know who will be in the classroom daily. The schools should be cleaned daily by a professional cleaning team not the teachers. The winter menu is basically beans and not something toddlers would eat."

"Overall I enjoy Everbrook. I would like to see less turnover in the teachers and higher quality teachers."

"The teachers are fantastic but have stretched thin due to low staffing levels at times. It appears to be improving but management didn't seem to have good ability to support the teachers that did show up everyday. Communication from management is poor to the families and sounds like also to the teaching staff. Many times they found information from the family community instead of management. Staffing meetings have been shared as meetings where the teaching staff hear about what they are doing wrong and how they should do things better. Doesn't seem to be much accountability from management team on things they are working on to improve operations and morale. Seems those messages would be key to help solve the other issue around employee attrition."

"We have loved the school and teachers"

"There has been a lot of disorganized chaos. I never know what I am going to walk into when I drop off my child. This has caused a lot of grief for our entire family. Sometimes my child doesn't get dropped off in her room with her teachers and has to go to a different room. This type of inconsistent routine hurts her and causes a painful drop-off. It is because they do not have the staff even though they have been open since October 2021. Constant in and out of different teachers. The food is no where close to where it was- children received bread with melted cheese and canned pears for breakfast. This was not hte case when we first arrived."

"There has been a lot of turnover with teachers and staff and that is a big concern."

"Overall we have had a fairly great experience - we have loved our oldest child’s teachers and experience. With our younger child, we have not had the same teachers since he started except for 1 which has made it hard for adjustment. We’d like to see more consistency and communication thru videos and photos from the teachers. It’s drastically improved in the last month or so with the addition of the new app. We really have loved a lot of the curriculum for school. Administrators seem somewhat scattered and stressed so there’s often no one at the front desk depending on the time of the day. When we’ve spoken to them they’ve been nothing but helpful and nice."

"Enrolling our 12 week old at the school took a huge adjustment for sure! The school was very accommodating with all of our questions and helped us gain confidence in our decision to keep our child enrolled and we are happy that we did! Everyone at the school knows our child and is always so nice to greet us when we arrive and say by when we are leaving!"

"Overall we love the school but there is too much turnover with teachers, which worries us as parents as to why teachers keep leaving. Teachers have almost all been great. PS teachers are excellent."

"I highly dislike the lack of communication when teachers leave/change until after the fact. I’ve seen it in two daycares though."

"Things have gotten better with the arrival of the new director. Overall communication is still not the best, though seems to be improving. Communication between teacher and parents could be improved, more and higher quality communication of curriculum, activiites."

"Very good so far! We've enjoyed getting to know everyone more and are looking forward to the upcoming breakfast event. As I previously mentioned, we also really love the live stream cameras."