"Order arrived 6 days after placing it. No problems. New motor looks like OEM replacement and works perfectly."

"Order came right on time. Exactly as ordered and free shipping. Good price. Haven't tried the bags yet but they look like one's we've always used from Sears. "

"This is not a reputable company. We have a 10+ year old Electrolux and ordered a new hose and attachment head back in April 2014. The new head arrives and fits but the hose was not correct and returned in on May 8th after they promised to send the correct one. It is now end of Nov and after several calls where I left messages and emails I was finally able to get someone to answer the phone who informed us the part is no longer available. When I asked why they had not tried to contact us or sent a refund he said they forgot and tried to tell me the order was too old to be corrected. I informed him taking money and not providing the product was fraud and he said would have a check to us by the end of the week. It has been 2 weeks and we have not received the refund and they don't answer the phone. Save your money and go somewhere else!"

"I ordered the wand for our Kenmore canister vacuum. I found that it was cheapest there, and on top of that, there was a 10% discount, and no shipping or tax. It came two days after I ordered it - just as good as Amazon Prime."

"Great response. I ordered a belt for my Windsor Sensor, not exactly a common product for consumers. I got two day delivery. Just the part I ordered. Great job"

"EZvacuums are not to be trusted. They advertize parts as "genuine" and then deliver knockoffs. You've been warned from someone burned."

"I was amazed. Order my bags on the 13th (evening) and had them on the 16. I got exactly what I ordered and no shipping costs. No hidden costs or hoops. I will defiantly reorder through EZ Vacuum."

"They seem to have improved considerably. They were the lowest price and I ordered from them. Turns out that shipping was free which saved additional money. What I ordered was received within 4 days and was exactly what I wanted. I would use them again."

"Congratulation, it looks like EZ Vacuum has fixed a lot of problems it has had with online sales. My order came quick,(3 days)and correct. "

"I read the reviews and I was a little hesitant I;m so glad I went ahead and oredred.My vacuum Piece came the next day less then 24 Hours from when I ordered. The piece works great and was a great deal,Thank You so much I highly recomend them."

" Got my vacuum bags when they said, same quality as the Kenmore bags, good price, satisfied with my purchase"

"Fast excellent service, placed the order on Saturday and had the part Monday morning without paying extra from shipping.
They kept me informed of the status via email.
Excellent price for the part I ordered.
"

"I ordered a filter for my Dyson vacuum DC-17. The picture on EZ-vacuum website was of a genuine Dyson filter. What they send me was a knock off filter that did not even fit properly into my Vacuum. I send an email to the customer service and asked to get a refund and a pre paid mail receipt. They answered they would refund me only when they would receive the product. I feel it is unfair I should pay for mailing it back since it was not my fault the product was incorrect.
My husband wind up ordering the genuine Dyson filter on Dyson website. It was one dollar cheaper then the knock off one on EZ-vacuum! I DO NOT RECOMMEND SHOPPING THERE!!!!!"

"This internet vendor has horrible customer service. They don't have any direct phone numbers to talk to anyone live. You can only email them. They take > 24 hours to get back to you. I ordered vacuum bags from them and never got them in the mail. When I finally got a response back from them, this was the response:
Hi


There is nothing I can do as the item has been delivered as per USPS.



Happy Holidays,

David
EZVacuum
8645 Phoenix Dr
Manassas VA 20110

***-***-**** phone

***-***-**** fax




"

"bought a brush roller which never came. Tracking on usps said it came to my city and mysteriously went back to EZvacuum. Despite proving them documentation from USPS, refused to either refund ot resend the product."