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0.00/5

Verified
5/5

2004-09-07

"Eagle Computers is one of the best online retailers I've ever worked with. The price was outstanding, the shipping was much faster than expected, and the quality of the computers I bought was excellent - no problems getting them up and running. An excellent deal!"

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Verified
4/5

2004-09-07

"Did not receive an upstream USB 2.0 port cable with the monitor as specified. Contacted the company and was told they would check on it. I received no response. After three weeks, I contacted the company again and still received no response! I can no longer give a good recomendation to this company unless satisfaction is received. The company finally agreed to send me the missing USB 2.0 port cable; therefore, I am now a satisfied customer!



"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
N/A
Speed of web site
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Web site being easy to use
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Verified
5/5

2004-09-04

"I shopped around the Net for the best price on a new, current-specs computer with a solid basis for upgrades. I found a refurbished HP A465 on another reseller's website, but couldn't quite click 'Send Order' - I'm glad I didn't! Their consumer ratings on every board I could find are abysmally low. I was overjoyed to find the same rig at Eagle for the exact same price. They didn't prematurely charge my card, kept me informed of my order status, then the machine arrived on time, and in pristine, like-new condition. However, though the product was complete and undamaged, and came with all the guides,disks, and miscellany you get with a 'New' computer - the packaging nearly caused a heart attack when I opened the box. Just a big,cardboard box and the plastic sleeved tower unit bracketed in broken bookends of styrofoam that left a LOT of room to rattle around inside during shipment. I'm thoroughly satisfied with the quality and performance of this purchase, but I feel like I only, luckily avoided what could have been a disaster in transit."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-09-03

"Quality products. Easy tracking of orders. Quality packing - had laptops shipped to me - very impressed with the special shipping box for the laptops. Great prices. I made several purchases here and have been highly satisfied each time. I'm hooked."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-09-03

"The Computer I purchased worked right out of the box! I would not hesitate to buy from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-08-31

"Eagle Computer provided a high quality product at an excellent price. More import to me is that the customer service went out of their way to ensure satisfaction. It was great dealing with a company that was concerned about the customer's needs!"

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Overall quality of the company
Pricing of products and services
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Is easy to do business with

Verified
5/5

2004-08-30

"INCREDIBLE PRICES!!!
They ship same day !!!
Customer support A++
We will be doing business with them at any time!
Is a 5 STAR company, we recommend it 100%
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-08-30

"My order was delivered from Tennessee to California in one week. The used or "refurb" Dell laptop battery appeared to be in perfect condition and it was in a fully charged state. This is the second such battery I have bought from Eagle and I am very satisfied with ordering ease, timely and secure shipping, reasonable pricing and goods fit for use. Great merchant!"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
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Is easy to do business with

Verified
5/5

2004-08-28

"The product arrived quickly and is working great. I couldn't ask for anything more.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2004-08-28

"Service from Eagle is great!!,fast and the best prices around.Cant beat em !!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

DAC
Verified
5/5

2004-08-28

"1st purchase from Eagle Computer(saveateagle.com)
Experience, Good:
price; order status updates; shipment tracking; delivery (1 day earlier than schedule); post-delivery followup.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-08-27

"Service was excellent! The product was shipped quickly and was an excellent value."

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Is easy to do business with
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Is committed to quality products and services

Verified
5/5

2004-08-27

"The shopping cart and order process was fast and efficient, delivery was timely and the product was received in excellent condition.
"

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kom
Verified
5/5

2004-08-27

"Great price (couldn't find it anywhere else). Fast shipping. I had a fantastic experience with this vendor. Woudl recommend it."

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Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
4/5

2004-08-26

"Easy to work with by phone and by internet. Ships quickly and always what I ordered. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy