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Verified
5/5

2004-07-06

"Low price, fast service, no delivery problems - all in all, a great place for a hard drive IMO"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Verified
5/5

2004-07-06

"Purchased 3 300w MATX power supplies. Purchase went smoothly and was received quickly. Would buy from saveateagle.com again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
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Making decisions on their own
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Verified
5/5

2004-07-06

"Terrific experience! Great comunication and swift mailing. Will be back, I can assure you!"

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Overall quality of the company
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Is committed to quality products and services

Verified
5/5

2004-07-02

"Just a small order for Windows XP. The price was good. Ordering via the web was simple. Emails immediately confirmed the order and the shipping information. The order arrived on the day promised and in perfect condition. What more could you ask for?

This is my second time ordering from Eagle and the first time, the story was the same... Perfect.
"

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Overall quality of the company
Pricing of products and services
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Is trustworthy
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Is easy to do business with

Verified
5/5

2004-07-01

"I have no problems finding the things I want on the site, as it is well-categorized. The prices are great, and you can't find better deals. Also, the service is excellent, I recieved my order quickly, and without hassle. It is these two reasons that keep me coming back to shop at Eagle. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-07-01

"Delivery was on time and at the price advertised which was the best price I could find on the internet."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Being trustworthy
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-07-01

"Highly recommended. Great prices. Great Selection. Fast service. Easy Website to navigate.
Best of all...friendly people who care about customer satisfaction!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
5/5

2004-07-01

"I was very pleased with my shopping experience with Eagle Computer. I had ordered several items from other online companies the same day I ordered from saveateagle.com. My order from Eagle Computer came several days before the other items arrived. What I ordered arrived in good shape and it was a GREAT price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
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Making decisions on their own
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Resolving problems
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Verified
5/5

2004-06-30

"Great company to deal with. I had only good experiences, and if there ever was a problem, it was corrected quickly and fairly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2004-06-29

"Prompt attention to my order, although never delivered due to not being able to restock item. Even so, customer service contact was timely and kept me fully informed. Easy process to cancel order when I found replacement at another store."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
N/A
Delivering products on-time
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2004-06-28

"Good source of ms office and symantec products. I usually purchase older versions of software that work well with xp. This site handles the older versions at a good price. Easy to use ordering on web and have gotten my orders in a timely manner."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
5/5

2004-06-28

"Excellent customer service! Due to a scripting error I experienced while entering my order (this had to do with a glitch in Internet Explorer--not their site), I didn't immediately go to the next page after clicking to submit my order, with the result that I clicked the submit button a 2nd time, effectively placing my order twice. I immeditely recieved an e-mail from them saying they'd hold my order until I confirmed whether I indeed wanted the 2nd order. This was great since it avoided having my credit card charged twice. Once I e-mailed back to say I wanted just the 1st order, I received a very friendly reply and my item arrived shortly after that. It was exactly what I needed to get my NEC MobilePro connected to my wirless network, so I was thrilled--especially because I had found them by using Froogle to get the best possible price...!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-06-27

"Had some of the best prices available for replacement notebook batteries. Close to half of what some others were charging. Products arrived in good shape. Shipping upgrades are a little expensive but if you dont mind waiting a little bit then it's not a big deal. Would definately do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
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Making decisions on their own
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Customer service making decisions on their own
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Customer service being easy to reach
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

rfi
Verified
2/5

2004-06-24

"First time buyer from saveateagle.com: Purchased a Belkin F5U103 USB to Serial Port Adapter.

Order entry was a breeze. Price was one of the best I could find on the web. Shipping time was excellent. However, All the above was marred by the packaging which was very poor. The unit arrived in a beat up box and appeared to have been bouncing around in the box with very little packing material around it - just a handfull of 'peanuts'. Also, and more important, the product which was listed a "New" on their web site was in an opened plastic container with absolutly no manufacturer information. Nothing was in the package to identify the product, no packing slip, no software or instructions. The cables were coiled up and secured with 'ty wraps', not the usual 'twisties'. This looked like a used product! Luckily the software drivers and an install manual were found on the manufactures web site and thankfully the product does work.

I would hesitate to recommend "saveateagle.com" as a place to shop unless you are willing to gamble that you will get what you paid for.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-06-24

"Ordered laptop battery for IBM. Fast shipping. Great price. Item just as described. Smooth transaction in all ways."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site