"I orderd a chest harness for my Vortex binos. Their stock staus is up today on the website. Fast shipping and their price is decent. Well communicated with customer. You will receive update and tracking when product is move from one stage to another. Product arrived well packed. Would not hasitate to check them out again for next pruchase on optic products."

"Easy to deal with, great prices for what I was looking for, and fast shipping. "

"These guys are out of this world. I only wish that everything in life worked as smoothly as this vendor. I placed an order for new binoculars with them at about 1:58 pm and received a shipping confirmation from UPS at 2:38 pm - yes, 40 minutes later!

These guys are lightning fast and there is no doubt that I would order from them again.

PS.: In the interim, I have received the order. Everything was exactly as described and overall, this is the smoothest and fastest online purchasing experience I have ever had. I am truly impressed and cannot praise EagleOptics enough!"

"This company is almost too fast on the draw! I ordered some binoculars and then called hours later to cancel when I found out they were not what I was looking for...the salesman, Corey, immediately refunded my card and spent 10 minutes on the phone with me helping me decide on a different purchase. Unfortunately, shipping was so fast that the package went out. Being an honest man, I called them and they are sending me the new shipping sticker to send the binos back. Needless to say, I'll shortly have another review on this company as their helpfulness on the phone, quick service, competitive prices and shipping have me hooked on purchasing my next binos Eagle Optics.

Update: My new Minox HG 8x33 BR binocs got misrouted by UPS - I hate UPS, but I love this company. They offered to send me another set by next-day air, but then realized that was the last set they had. I just let them come in and they are great binocs. The store has a 30-day no questions return policy, which gives me more confidence than most other on-line merchants. The only thing I'd pay is return shipping (if it is a return where there is a merchandise problem, it is free). My only gripe is that they need to switch to FedEx. UPS sucks...for many reasons - and that is coming from a shareholder of UPS.

Bottomline: Spend your hard-earned dollars with Eagle Optics! Great service, good merchandise, and they work hard to keep a customer satisfied."

"This is the first time I've used Eagle Optics and I'm thoroughly impressed. I had a question on the sizes of two pairs of binoculars I was considering buying. They got them both out of their boxes and called me back and checked the measurements while we were on the phone. Try doing that with most of the internet based box pushers!
I ordered a set of the binoculars and they were shipped within 4 hours!
Nice people and nice company.
"

"I have ordered two sets of binoculars via Eagle Optics. Both were delivered within a week. The quality for the price is excellent. They are very good about keeping customers informed. "

"I made an online purchase of a Zeiss spotting scope, eyepiece and tripod. I received my tracking # the next day and the order arrived a few days later right on schedule. All items were well packed. There was one small part missing from the tripod. I sent an email to the webmaster and received a reply the same the day saying the part would be sent to me. Shortly thereafter I received a phone call telling me the part had been sent priority mail. The part arrived a few days later.

Prices are about average, but shipping is free so you save a little money there. Customer service is excellent. "

"I purchased a pair of Vortex binoculars from Eagle Optics via phone order and found the salesperson to be very courteous, helpful and knowlegeable. I ordered on Tuesday night, and received my order on Friday morning. Unfortunately due to bad luck and rough UPS handling, there were some issues with the binoculars. I called Eagle Optics immediately. They very quickly and happily offered me a replacement pair, an exchange for something else, or a complete refund. I told them that I would accept a replacement pair. They told me they would ship them out along with a slip for free return shipping on the first pair. So far so good! Well, by the following Friday, I had not received the replacement. So, I called to confirm they had been sent (not angry in any way). I was able to get someone right away, and they told me they were being shipped out that day (I think maybe they had forgotten previously..but no harm done...I was relieved to know that it hadn't gotten lost in shipment)..so I happily told them that would be fine. As it turns out..they next day air'd it to me AND included a nice cleaning kit free of charge! Based on this treatment, and the ease of communication with these people, I would definitely recommend them to my friends, and I WILL be doing business with them again!"

"The combination of product selection, web site organization, knowledge of the staff, price, service, and customer satisfaction policy cannot be beat. This is definitely the place to come and be picky and get exactly what you want for a great price, completely confident that if anything goes wrong you'll be taken care of.

Without question the best optics source in the free world. What's more? They have a store in Wisconsin where you can go and do side by side comparisons of anything you want.

I ordered a pair of 8x32 Platinum Ranger for my son this time. Every time I borrow and look through them I discover anew what a great product it is. Don't overlook Eagle Optics' own line of products for great value.
"

"I purchased Pentax PCF WP 16x60 binoculars from Eagle Optics. Ordered on a Saturday, shipped on Monday, arrived Wednesday. Box was expertly packed for fragile contents. Eagle and UPS kept me fully informed every step of the way. No other store of any reputation beat their price. This was a first-class transaction end-to-end. I would definitely buy from Eagle Optics again."

"I highly recommend Eagle Optics as a company that fully stands behind their product. My experience with them has been very positive and customer service is superb.

Eagle Optics makes about the best low-end spotting scope to be found (the Denali - Scope review at http://www.birdwatchersdigest.com/optics/scopes03.html)

For the low price I was happy with mine, especially as it included a T-mount camera adapter, canvas case and a table-top tripod. The 'scope is great for the $$. Oh, they also include a one-time no-cost repair, no matter the problem!

My tripod had weaknesses - the thread was too short to mate with the scope, and the threads of the pan/tilt handle quickly stripped. I figured the tripod was a deal-sweetner, wrote it off in my mind & put the scope on a sturdier tripod. However, I dashed off an email to Eagle, just to let them know my tripod was problematic: I didn't ask for any adjustment: I was too happy with the scope.

To my amazement, I got a call the next morning from a friendly service manager, telling me I would recieve an entire replacement outfit by 1-day UPS, with a free UPS label to return the original one, no questions asked! I just received the new kit, & everything seems fine.

I still don't think the tripod quality is worthy of the scope, and I suggest regarding the rest of the items as well worth the cost of the kit & kiss off the tripod. No big deal.

CONCLUSION: a company with excellent, affordable optics, and a keen desire to please the customer. I really appreciate their no-holds-barred response to a minor complaint and I wish there were more companies like Eagle Optics that care so much about customer satisfaction. "