"Unfortunately I hired a car from Easirent for 2 days. I collected the car at 6am and returned it at the following afternoon at 3.30pm (approx 33hours)
I had indicated that I would return the car around 1.30pm thinking that an exact time time would not matter as I had hired the car for 2 days. When I returned the car I was hit with an additional full days insurance costing £26 plus an additional days car hire costing £50 even though I was only 33 hours into my 2 DAY car hire agreement.

In total I had the car on hire for 33 hours and it cost me £177

THIS IS A RIP OFF AND A TOTAL ABUSE OF THEIR CUSTOMER. I TOTALLY ADVISE TO STAY AWAY FROM THIS COMPANY"

"DON'T EVER RENT WITH EASIRENT!

I have rented the second time a car via Easirent LUTON!
It was for a day and the experience was AWFUL!!!!!
I strongly recommend you to AVOID them. Why?
Firstly – they have given you the car in a hurry - as it was almost the closing hour – so I got the car and pretty much sent me away with no time for me to check and notice any missing bit.
After I took it – I have noticed the plastic part covering the break was broken and put in the door – and the mats were missing.
When I returned it the next day – they were hurrying to charge me £100 for the missing mats and almost invoice me for the broken part of the pedal – luckily was an employee that admit – this was an issue before.
They totally ignore my comments to check were the car had been washed as for sure there were those mats – but of course – it is easier to charge a stupid client like me.
Maybe you chose them as being cheap – but the quality of their service is cheap also !
Not only that they took my money INSTANTLY off my card – but they are abusive as well!
Plus they have charged me for a GPS though the car had it included by default!


cid:****@****

Gina TUDOSA

Managing Director

Associates House

249 Lyndon Road

Solihull

B92 7QP"