"Very slow shipping - 11 days. No response to my email inquiry.
Bought this from this merchant as it was only ~ 30 miles away from me in NJ. I could have walked there faster than it took for them to ship it. I wound up having to reship this text book to campus as my son already had left for college when the book arrived.
"

"Delivery was quick and the purchase on the web was simple. They had the best price that I could find anywhere!"

"They are very easy to work with -- extremely congenial and good at customer service"

"Promised to send me updated version of Band in Box, came with older version. Had to call and request updated version, finally did come two weeks later.
Based on my experience it is unlikely I will do business with East Coast Music again."

"You guys definitely delivered for my recent purchase of PT 11 (downloadable) thank you!"

"Great service. It arrived on time and in good condition for a great price. What more could you ask for!!"

"The purchasing process was simple and straight forward. Delivery was prompt. Great service."

"I was a little apprehensive about whether East coast would be able to make good on their promise of getting 2014 Band in a Box to me by just shipping me 2013,but they were dead on right about the coupon to update to 2014 no issues."

"Seller did everything right"

"The score came as promptly as I believe it possibly could, was in excellent condition, and best of all, I purchased it for nearly $20 less than I could have the next-cheapest option!"

"Extremely fast shipping...thanks!"

"The ordering, shipping, everything is fine -- the US Postal Service fee for sending a small packet is disgusting!"

"No problems. On line order and got it quickly. Thanks."

"Great company, excellent customer service. Highly satisfied."

"Great customer service. Excellent product. Fast shipping. A+++++"