"Excellent service processing online parts order."
"Ordered parts online for pickup. Were ready a couple hours later. Great service!"
"Quick and fast service. Excellent quality."
"I did an online Toyota parts order with East Madison Toyota as the servicing dealership.
My item was back-ordered,. The guys kept a clear line of communication going and let me know the second it was available for pick-up. They were also able to accommodate my pick-up time that was outside of the parts department hours of operation."
"I was under the impression the part was in stock. After ordering I got an e-mail stating the part would ship after they got it in. I could have bought the same part locally if I wanted to wait for them to order it. Then because of how they shipped it there was even more of a delay getting the needed part. Transparency "
"I live an hour away and I have local dealers. I found their pricing significantly lower for a genuine Toyota accessory that I wanted. I didn’t even give my local dealers a chance to match price. I hate trying to negotiate and I want a fair price upfront. I ordered the item and two days later I received an email to pickup my order. The parts dept is clearly labeled and easy to find and the employees were definitely some of the friendliest people ever. The gentleman helped me load my item in my car. First class all the way. "
"Online order was successful and ready at the next business day. Will order again when needed."
"Order all weather mats and cargo net for my daughter who lives on WI. My address is in AZ and the parts department called to make sure I didn't accidentally choose the wrong location. The order was ready quckly!"