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0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-12-23

Fast online orders

"I like the quick turnaround for parts ordering"


Verified
5/5

2020-12-15

Couldn't have been easier

"Found the OEM part I was looking for and with a dealer discount to boot!"


Verified
5/5

2020-12-11

Right part, best price, low shipping

"Eastside had what I needed at a very competitive price, shipping cost was pleasantly reasonable for a change, and check-out with Paypal was a nice plus."


Verified
3/5

2020-12-10

payment issues made it harder

"didnt like that it declined both my cards and had to use paypal, dont really care but you're asking me"


Verified
5/5

2020-12-07

"Parts department always friendly and helpful. "


Verified
5/5

2020-12-01

Last minute gift for family member-in stock and on sale!

"Easy and convenient...and the in stock!"


Verified
4/5

2020-12-01

"Required vin is not necessary."


Verified
5/5

2020-11-28

Easy Search and purchase

"Ordered online to pick up at Eastside Subaru Parts Department. Fast and easy. Thank you!"


Verified
2/5

2020-11-28

Unnecessary questioms for a simple part

"I shouldn't need to run out in the rain to check my mileage just so I can buy a roof rack.

Also, there aren't clear instructions for the required (why?) phone number format, so if you just add dashes or don't use a parentheses it'll kick it back to you over and over without saying *exactly* how it must be entered.

The actual service from Subaru has been outstanding, but their website ordering needs improvement.
"


Verified
5/5

2020-11-19

Friendly Service

"I had several questions about the cargo carrier that I am ordering. Lana answered them for me thoroughly and even double checked the fitment without being asked. I am still a couple weeks from taking ownership of the part, so I can't speak to any that. The service, however, was great."


Verified
5/5

2020-11-13

Thank you

"Thank you. Painless, simple, and easy"


Verified
5/5

2020-10-31

Easy

"Quick call to verify right crossbars, quick and easy - excited to get skiing"


Verified
4/5

2020-10-25

Search

"It took me a couple of tried before I realized that results had been returned. "


Verified
5/5

2020-10-16

Easy Parts Order

"Found the parts on line, Call the dealer you was kind enough to tell me that placing the order on line would net me the discount."


Verified
5/5

2020-10-12

Great Customer Service

"Lana was very helpful and made my experience 4 stars."