ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2023-11-20

Excellent customer service

"I had a hard time finding the correct replacement door for my fridge, but Easy appliance parts cam through for me and I was able to replaced 3 broken fridge door shelves and they helped me process a return/exchange when I accidentally ordered the wrong part initially. Much appreciated!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-11-19

Broken ice maker container

"I found the container for my Frigidaire refrigerator ice maker that broke into pieces. It was $20.00 cheaper than anywhere else I looked. It shipped quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-11-15

Great service and price

"Great service and price. Shipped quickly and arrived on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-11-10

A great experience

"The process of using your company to find and purchase what I needed was very easy. I am glad I found your company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-11-08

Exactly what I needed

"I needed a replacement handle for my microwave oven. Easy Appliance Parts had the exact part and shipped it out immediately. Once I received it, I was able to install it and now it looks like new and works great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


1/5

2023-10-28

wrong gasket?

"I purchased an expensive replacement door gasket from you for my 23 yr old Kitchenaid dishwasher since it started to slightly leak but the dishwasher unit works well.

The gasket was delivered quickly but it looked thinner than the original gasket but it properly fit into the gasket groove and was the proper length.

It doesn't work. The leak is bigger. I tried several times to remove and reinstall it. I watched several you tube videos on how to install and that doesn't work. Do you have any suggestions?
"


Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”


5/5

2023-10-28

Easy to find the part

"It was simple to find the part needed, and it was shipped out the next day. I'm very satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-10-27

happy customer

"I live on the east coast and everyone I contacted for this Range part did not have it and could order it. I decided to go online and found your company. I spoke to a pleasant woman that said she had the part and could send it to me. I asked if it was an original part or a refurbished one. She said the original part. I found out the price and the next day I called back and got another very pleasant and accommodating person who took my credit card and said the part would be sent out and I should get it within 3 to 4 working days. I received it in 4 days and my person came and installed it. I was extremely pleased with the experience I received. I did not mind spending a little more than I was quoted in my area because of the excellent customer service I received and also getting it so quickly. I told many of my friends and family about your company and if they ever need a part, they intend to contact your company. I later found out the part has been discontinued. Thank you again for your excellent customer service.
Sharon Schwartz, ****@****
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2023-10-25

Easy Fix with the right part!

"The front roller on the top rack of my 16-year-old Kitchen Aid Dishwasher fell apart. The repair sites suggested my machine was too old to be viable. A perfect fit replacement part from your company (Easy Appliance Parts) and guidance from You Tube and the story continues . . . :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2023-10-23

Easy to match and order the perfect replacement

"I was able to identify the correct part visually and then use that part number to create my order. Shipping was fast and my new shelf and drawer parts arrived just like new."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-10-16

It all worked

"The pieces came fast, they were the right things. Can't ask for more."


Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-10-13

Perfect

"Correct part, in stock and arrived in 1 day.
Perfect
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-10-13

Great Service!

"They had needle in the haystack parts and were shipped out asap!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-10
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-09-30

Oven Grills

"Ordered oven grills for my Whirlpool oven and I was not sure I had the right part number. But reading the description carefully, I placed the order and it arrived quickly and fit perfectly. I'd order from them in a heart beat."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”


5/5

2023-09-28

Great Products - Great Price - Great Customer Service

"In Sept., 2020, I had a front burner switch replaced by a local appliance repair shop with a total cost of $170.13. On 1-24-2023 I replaced another burner switch which I purchased from EasyApplicanceParts.com which came to a total of $50.52, for a savings of $119.61 (not counting the inflation rate for the past 2 years).
When my lid switch went bad in my washer, I again, called upon EasyApplianceParts.com, because of my past good experience with them. After consulting with them it was determined that my lid switch was no longer properly working. With their help, I ordered the correct part, received it, and installed it with ease, not losing any skin on the back of my knuckles, for a total cost of $51.88. My hat is off to them for an all around good experience repairing the machine and will certainly call on them again when the need arises. Thank you EasyApplianceParts.com. Jim, Grafton, WV.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”