"The site made it very easy to identify what part was required and the accompanying video showed step-by-step how to install it. Will return here any time I have an appliance issue."
"They sent me a broken part. I’ve called and emailed but no one will respond. "
“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”
"I typed in the model number of the fridge and found the door shelf that said would fit my fridge but the sides where it latches in the door are not long enough "
“Thank you for your review. We are sorry to hear about your experience and have sent you a direct message. ”
"Excellent service as very
Timely"
“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”
"Part was as ordered easy install and fast delivery"
“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”
"All I can say is the experience was great. Perfect part as advertised and great shipping!"
“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”
"My dryer belt broke as well as the pulley. I was worried about finding parts for a 15 yr old dryer. Evidently it wasnt a problem. Thank you ladies and gentleman.. and anyone in between. I didnt want to purchase another dryer."
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
"While the products are fine and shipping is prompt, it is nearly impossible to interact with the company. Emails to customer service are never answered and phone calls periodically cannot get through because the is "no customer service rep available" and "please call back later". This is not acceptable and clearly has an impact on my rating. Once it is possible to talk to a live person, issues tend to be resolved satisfactorily.
I had reason to return two orders and have to date received a refund only for one. Contrary to other providers, any shipping cost for a return is born by the customer."
“Thank you so much for taking the time to leave us a rating.”
"I was cleaning coils on our only functioning refrigerator/freezer and hit the fan, breaking a blade. I needed a replacement as soon as possible so I ordered this fan with overnight delivery. Exact replacement for original. "
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
"I found their webpage easy to use and shipping time was very quick."
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
"Outstanding experience. Needed to replace GE fridge ice maker bucket. Website was easy to navigate, but I couldn't figure out how to order a complete assembly. A phone call had me almost immediately talking to a real person (US based) that verified the components I needed and placed order for me. The agent was friendly, courteous, and very helpful. My genuine GE parts arrived within two days. I strongly recommend Easy Appliance Parts, and definitely consider them my first choice in replacement parts."
“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”
"It was great to be able to order via clear diagrams and part numbers the precise part I needed (a rail support for a crisper basket for a GE side by side). Had it in a week. Problem solved. Price reasonable."
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”
"I recently purchased oven racks from "Easy Appliance Parts". The racks arrived approximately in one week. The racks were the same as the original racks that came with the original oven. I really like the fact that you can purchase original manufactured parts without going through a long and lengthy process. I will be buying all future appliance parts from "Easy Appliance Parts" "
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"I've purchased 2 parts from this site. Both were right. Price was fair and they arrived when promised. The website is easy to navigate. I'll continue to use this store and recommend it to others."
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”
"Ordered my dishwasher timer online. Got it in just a few days and installed it . I'm happy, the wife is happy. That's all that matters."
“Thanks so much for sharing your experience with us. We hope to see you again soon.”
A rep from Easy Appliance Parts, easyapplianceparts, has responded:
“Thanks so much for sharing your experience with us. We hope to see you again soon.”