ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2023-08-09

exact replacement parts

"exact replacement parts fit perfectly - NO LEAKS!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for taking the time to leave us a rating”


1/5

2023-08-08

Horrible

"First package was delivered to someone else, second package was three day shipping, not only has did it not arrive in three days but tracking shows it was almost here but now it's headed away from my address.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2023-08-07

delivery options

"I regret that your bussiness has to charge more to deliver your products. Your standard delivery is substandard and in a time with on line options you are not competative. Had to wait at least 6-7 days for part to arrive. Just letting you know there will be another competeator that will eventually best you, in speed and price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-08-04

Very Professional and Fair Pricing.

" Anytime we can support our small businesses and not give Amazon business it's awesome! What makes this transaction so great was the price, the quality, speedy delivery and amazing customer service. Highly recommended!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”


1/5

2023-07-30

Came broken

"I ordered a piece for my microwave. When it arrived, it was broken. I reached out to customer service via email and never heard anything. I then followed up and still got no response."

Detailed Review Benchmark + -
Pricing of products and services

2/5

2023-07-26

Not the correct part. Did not match picture

"I bought a replacement oven door handle. After much research per my appliance model # this door handle was compatible replacement. It turns out the handle is not like what it was replacing. And it is of cheaper material too. And to make matters worse I can't even use it because the screws that came with it were much longer than the original and therefore does not screw tight. I cannot even use the old screws because one of them had snapped and broken off 1 end of the original handle. Overall an expensive mistake. In the end I had to do a work around just to make it fit."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-07-26

2nd time a charm

"First shipment was wrong part. Service person recognized that & arranged shipment of the correct part & set up the return at no cost to me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for taking the time to leave us a rating.”


5/5

2023-07-25

Great Service

"We needed a ice bin for our GE refrigerator. GE had changed the dimensions, and their OEM part wouldn't fit. We found your company, and got the part in a week!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.”


5/5

2023-07-20

Refridgerator repair

"Our 20+ year old fridge wasn't cooling adequately and the local appliance dealer/servicer said parts weren't available. A little time on the internet and a nutdriver showed it was the evaporator fan motor that had failed.
Another search with fridge model number identified the Easy Appliance part number for the motor. The part was an exact match and solved the problem. We were also pleased that it kept our fridge from contributing to land fill volume, presumably for years to come.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-10-09
A rep from Easy Appliance Parts, easyapplianceparts, has responded:

“Thanks so much for sharing your experience with us. We hope to see you again soon.”


1/5

2023-07-19

Overpriced item

"I ordered an air filter for my refrigerator. It cost almost $40. I expected a substantial item for that kind of money.
What I received in the mail was a piece of plastic 1/4 inch thick and 3 inch square. It looked like it should have cost 50 cents.
Yes I am disappointed!
"


5/5

2023-07-13

The correct items (Frigidaire door shelves) arrived on time

"Customer service verified I was ordering the correct replacement refrigerator parts for my model. The parts arrived quickly and they were exact replacements for the original. Very happy with this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-07-13

The parts were perfect.

"I had tried other websites and got parts close to the right ones. . . Save a step and money! Just go to Easy Appliance Parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2023-07-10

Awesome and perfect replacement

"Element blew out. This replacement was perfect and fixed heating issue"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-07-03

Right part, right price, fast!

"After getting the wrong part twice, with another internet appliance company, I got the right part, fast, at a good price."


1/5

2023-06-24

Horrible Return Policy

"The part I purchased was the wrong part. Now I have to wait 30 plus day while it is under review by the warehouse.
This is the worst experience I’ve ever had returning an item.
I will never shop here again.29
"