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Product & services pricing
3.75/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.21/5
Customer service:
3.17/5
Return/Replacement policy:
3.06/5

5/5

2023-06-06

It's what I needed to get dishwasher working again

"Our dishwasher stopped working. After taking the unit door cover off, I find that the issue was due to roaches living in the main control circuit board. Good thing is these new units has QR codes on them and to easily find the replacement. Of the many options of vendors to order from, took a chance on Easy Appliance Parts. Product was offered, showed available and was a bit more affordable than the other sites. Order placed and received fairly quickly (within wk) and shortly after we have our dishwasher working again."

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5/5

2023-06-05

Hotpoint Hallmark electric range

"Heating element for upper oven was easy to find, and an exact replacement. This is the second time I have replaced it. My wife refuses to part with this range; she loves the upper oven!"

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5/5

2023-05-24

Excellent

"I found the part easily on your website, it was shipped rapidly and i installed it in minutes."


5/5

2023-05-18

Control Bracket

"The item fit perfectly.
Thank you,
Ivory C. Scott Sr.
"

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5/5

2023-05-11

Glad you are in business

"Though my washer is close to 20years old, a repair estimate was 'replace it, too old". Found the electrical parts I needed at a very reasonable cost, item shipped fast and works perfect. Over time, I am certain I will be back."

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5/5

2023-05-08

Quick Service at a Reasonable Price

"Purchase met all my expectations. Easy on-line ordering. Very prompt delivery."

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1/5

2023-05-05

'No Hassle Returns' is a Joke and tax on top of high shipping charges!

"I ordered 2 parts totalling $12.50 for my wash machine. 1) The shipping they charged me was almost equal to the cost of the parts, ($11.45)and then they sent it from the USPS which took 6 days (the box weighed about 5 or 6 ounces, if that 2) Then they charged me tax on the shipping charge,($.69) which I don't even know is legal, making the total shipping charges $12.15) 3) When I contacted them for a refund, I filled out the form stating that they were not the parts for my machine. Then they had me take pictures of the parts that were sent, then they told me it would take 30 days while their warehouse investigated the parts? What part of 'hassle free returns' is that?!
I'm now into Day 4 of their 'hassle free returns'' which more appropriately should read 'Its a hassle to get free returns'!
I would not deal with these people again.

Be warned, do not buy from these people. If this is the 'hassle free returns' offered, I would hate to see a 'hassled return'. There are many other truly hassle free parts places online.
"

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5/5

2023-05-04

Microwave Parts

"Easy to order parts
Quick delivery
I was very satisfied with the whole experience
"

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5/5

2023-04-29

Getting the part was easy!

"Getting the part was easy!
However the repair man couldn't put it on and striped it trying. I now have to order 2 as he broke the other one and still charged me for the service!
I have called every repair shop around my area and not one of them know how to replace the back legs on my LG range! They don't just screw in. (The front do but not the back)
If anyone can tell me how, that would be greatly appreciated.
"


5/5

2023-04-19

Dryer Repair

"Excellent response time and customer service."

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4/5

2023-04-17

The technician thought it might be used

"Sorts kinda worked but not right. The tech who installed it said they wondered it it was used. It doesn’t work right and he suggested I return it. Just finally got the guy there. They are busy so to be fair I haven’t tried to return it yet. This was yesterday. Today I got the change to attempt a return. that is what should happen as this part is defective. That happens to anyone. Assuming the return is OK'd I will send it back. "

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5/5

2023-03-31

Completely Satisfied

"After doing a search in order to replace my cracked GE produce refrigerator drawer, I decided to give Easy Appliance Parts a try. It turned out to be a great decision in that I paid approximately half the price that I saw on another site (for some reason, the GE site didn't appear to offer up an option to replace it) and I received the part in approximately two days. Maybe it's because the drawer was broken for so long, but I'm wondering if the replacement is even better than the original. Hopefully not, but if I do need to replace a part in the future, this will be the first place that I look for it."

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5/5

2023-03-27

Fast Shipper

"Parts came quickly, the price was very good, and the quality was excellent."

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4/5

2023-03-25

Dishwasher Parts

"It was very easy to order the needed part for my dishwasher and it fit nicely. I ordered two of the same parts even though I only needed one, so that I'd have a spare on hand. Well one of them came damaged and trying to get a refund or a replaced item hasn't been the best experience. Customer service needs some improving."

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5/5

2023-03-18

Rookie proof website

"Your website is so easy to use. Customer service excellent. Two orders were exactly what I needed. Will definitely be my first go to for parts. Thank you"

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