"I placed an order for 6 Christmas presents. When my canvasses arrived, all but one of them were defective in some way.
I immediately called and was assured they would be reprinted and I would receive the new ones before Christmas.
I called and emailed several times to make sure my order was on track. I got no reply.
Today I called to check on the status and was told that I will not get them before Christmas. They had not even begun to rectify the problem BECAUSE THEY HAD SO MANY NEW ORDERS COMING IT!!!!!!!!!!!!!!!!!!!!!!
"
"Very misleading information about receiving your order in time for Christmas, then send out confirmation for a delivery date of the 28th!!! Then to tell me you have printers down!! Not my problem! Don't offer more expensive shipping for delivery by Christmas, if you have printers down and it actually won't be delivered by Christmas! I only asked to receive my order by Christmas. I never asked for any refund but "There is just nothing we can do besides refund your shipping cost and you'll recieve your Christmas presents on the 28th!! Thanks a bunch, now I will go to Walgreens and order more pictures so I will have them for my family Christmas! Sadly I've been a customer here for years and will now be using a different company! "
"I was on Shutterfly for 2 hours and could not get it right. They are also cheaper and the quality was excellent.
The packaging also was professional. All perfect!!"
"I received ed my prints 3 day early and they looked fabulous. I will not hesitate to use them again."
"If I could give 0 stars I would. The print looks nothing like picture I submitted and approved. The right edge is completely cut off. This was supposed to be a cherished gift and now I have to scramble to find a replacement. I see all the great reviews but sorry, this time you did not please. I hate giving a bad review but when I opened my box today I was saddened by what I saw. I'd really like my money back or a real replacement in time for Christmas.
Christopher "
"Great Customer Service! At first I was worried because I had somehow ordered wrong. I immediately called them even though it was late at night it was resolved right away. The order came sooner than expected. Because I had downloaded my Son’s freehand drawing from Facebook, I was concerned about the resolution because I had them blow it up to 40 x 26 on canvas but it came out beautifully. A perfect house warming gift for him!"
"The Easycanvasprints.com charged 50% higher shipping rates when you use Ebates compared to when you do not. Everything else was the same price and there was o special promo code. Customer service for Easycanvasprint.com refused to refund the overcharged shipping and was argumentative and antagonistic. Not a reputable merchant in my opinion."
"I found this company simply by searching google and comparing prices. I received my order and must say I am glad I went with them. The quality is outstanding. Just ordered two more! Thanks guys!"
"GREAT customer service and fabulous result for reasonable price; delivered early! They pick up the phone and were willing to help me with a photo I really wanted which was going to be too pixelated as I’d sent it - sent in the original and they did the cropping for me including swapping out after it had already gone to print. I highly recommend and will definitely order in the future from Easy Canvas Prints."
"Received my canvas today and let my girlfriend open the box without me looking at it first. She loved it so much she started crying. Thank you so much for such wonderful work!!"
"I ordered a family photo for a dear friend. He was very pleased with this canvas print. It was clear and captured a special moment in their life. I am planning to order the same print for the other members in the photo. Dorinda"
"Called 2 minutes after ordering, wrong size, size desired not possible. Told about refund and timing for cancellation and refund. Order never cancelled, processed and charged full price."
"There was a problem with the order. I contacted customer service and they were very courteous and took care of the problem right away. "
"I am very satisfied with my two prints I ordered. They both were large prints and the quality was great! My family loved them!!!!!"
"the art department was great"