"My 24x36 print was a fantastic price. However both of my prints were cut off. this was a picture of my office staff, and there were four people cut out of the picture. Calling customer service has been a nightmare. No one ever answers the phone, and if you ask for a call back, it takes no less than 4 hrs for them to return the call. When they did call back, they promised to fix the problem by 6:00 p.m. The same day. That was the first callback. When I heard nothing, I called the next day only to get into the same loop resulting in a "I will send you the new proofs, prices and sizes in 10 minutes." It is now four hours later and I still have heard nothing. Hard for me to trust their claims about customer service ."
"Ordered 3 different pictures and they all were beautiful and well made. Will order from here again. Shipping was fast and pictures were very well protected."
"As a painter I do not ever sell my originals so i want my prints to be as awesome as those originals and with Easycanvasprints - they are! Also have done a portrait of my beloved 16 yr old cat Jorge and cannot wait for them to arrive (one face close up) one full length. Thank you Easy Canvas Prints for all your fine work and speedy delivery. ph"
"I ordered from Easy Canvas Prints through a Groupon. I uploaded a picture from my phone that was taken from Facebook. This was a gift and I will admit was nervous about the quality since I had ordered on my phone. The recipient was near tears when he received his gift for father's day. It was a very high quality print. The entire process was very simple and I was kept up to speed on the progress and shipping of this item. I will be ordering again! "
"My order arrived and it had been mixed up with another order so I received someone else's print. This was not a big deal as these things can happen. I called the company and they said they could reprint in the next day or two and I would have it in no less than a week and a half.
I waited two weeks and still had not received the print. I called the company again and was told there was a glitch in the system and my print was not ordered. Again they said they could print in the next day or two and I would it have it in a week and a half. At this point I asked if they could expedite the shipping since there had been two mistakes on their end and it was over a month since my original order. They had to check with management but told me I would have my print by Friday. The print did not show up until the following Tuesday. It's not a huge time difference but again it was the company saying one thing and a different thing happening.
Mix ups happen but the company failed to deliver on the 3 separate deliverable they committed to. Customer service did not give me any indication they were too concerned my order got mixed up twice and were in no hurry to deliver the product I paid for. "
"I received my 24 x 36 canvas and it is beautiful. It turned out perfect and I love it. However, near the top left corner, the image has been rubbed away and the fibers from the canvas are visible. It obviously rubbed at that spot during shipping, which is a bummer. So if they would bubble wrap the canvas or something to ensure safe delivery, I would give 5 stars. "
"My image turned out darker than I would have liked and slightly pixilated even though my image had an excellent quality rating when I uploaded it. I wish Easy Canvas would email a proof during the production process so any needed adjustments could be made before sending the final product."
"Our photo from a recent vacation was transformed into a 30x40 canvas with beautiful clarity and deep rich colors. Nothing was lost from the photo, in fact it even more closely resembles the image in our memories that we can almost hear the birds chirping and the lawn mower in the distance. "
"I am very happy with 3 orders I gave Easy canvas print. 2 small canvas which are exactly as I expected and a large one for which I was flagged that the initial picture I sent not high quality enough so I sent another one which renders beautifully.
I called easy canvas prints when I was flagged by email of the issue of that first picture and I had someone answering right away (I was ready to listen to 'hold on' music for minutes, and was happily surprised when the voice answering right away was from the artist who helped me and advised me).
My prints arrived on time and I think even a couple days sooner, in very good shape.
I am very pleased and already recommended this service. Especially the discounted 1st time order is such a great deal.
Thank you!"
"The picture was a bit darker than I anticipated but otherwise it's a very nice print for the money!"
"I recently ordered (2) 20"x16" canvas prints from Easycanvasprints.com. They arrived quickly and turned out beautiful!! They are the perfect addition to our home!! "
"Very good quality and fast turn around. I liked the online gudence that was given during the ordering process. Made the purchase fast and easy. "
"I got about 16 hockey pictures and I'm stoked with all of them!"
"Our beach pics came out perfect. I had to call CS for a little help after purchasing and they fixed my issue right away. I am using them again for sure!"
"Did a great job on my canvas project. I am certainly going to order again!"