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Verified
5/5

2024-07-24

It’s take time but it is ok

"It was easy to order . The only thing is it take too long to pickup."


Verified
3/5

2024-05-27

Generally pleasant experience BUT !

"Pleasant people but once sale was completed we needed someone to explain the cars features. This was necessary. Our sales person while pleasant did not explain a single feature but we were referred to a very nice sales person (Cody) who tried but really was understandably busy with his own customer/"


Verified
5/5

2023-11-26

Excellent service. Very professional and efficient with my time.

"Checked in early to have various accessories added to our truck. Everything was done very well and on time. no surprises."

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Verified
2/5

2023-06-23

Service and parts

"Service. Robert was great but they kept the truck for a day and acknowledged the problem but could Figure out what it was. Parts they wanted to charge me $137 for a part that I could get for $72 from Lakeland Toyota with shipping it would have been $89. The person on the phone tried to make me believe the difference was shipping. I emailed first thing this morning asking if it was in - no response."

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Verified
5/5

2023-03-30

Roof Cross Bars

"No option for 2023 Highlander only 2022."

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Verified
4/5

2023-03-03

Delivery address

"Why ask the delivery address when I selected local pick up"

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Verified
2/5

2023-02-20

A LITTLE CONFUSING

"PARTS VARIATIONS ARE NOT 100% CLEAR AND SHIPPING IS CONFUSING FROM ONE LOCATION TO ANOTHER PRICE. YOU CANNOT CHANGE OR EDTIT WITHOUT STARTING OVER. I AM HOPING I GET THE RIGHT PART."


Verified
4/5

2023-02-12

Online Order

"Easy to find and order parts"

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Verified
5/5

2023-02-11

Easy buy

"Found part easily and picked it up locally"

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Verified
5/5

2023-01-03

Quick and easy

"I found the part fairly easy."

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Verified
5/5

2022-12-30

Parts Dept excellent service and expertise

"I called to find out part numbers for my vehicle. The employee help to put my order together which made it very convenient and easy. Great Job!"

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Verified
5/5

2022-12-16

Outstanding!!!

"Knowledgeable customer service representatives and excellent deals via the online store. Thanks a bunch! "

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Verified
1/5

2022-12-09

Different price online diferent price in the dealership!!!!

"I looked up a part online it cost $33 I drove to the dealership to buy the part, when I wanted to check out the part cost $70 so they made me to drive all the way home and order it online, now I need to go to pick it up again. Total waste of time and gas!!!!! Toyota parts department ****!!!!!"

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Verified
5/5

2022-12-05

Parts

"Jhst buying a part. Filling this out is non negotiable"

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Verified
4/5

2022-11-17

Tedious & illogical

"Why should u ask for the Shipping address when the customer is picking up the item!"