"Excellent, but I'd like more info/pictures. I.e. pockets are often not shown or well/accurately described, but are a deal-breaker for me."

"My experience was somewhat satisfying - however was hoping for deeper discounts."

"Very frustrating because the stormdown microtherm jacket was not on sale, when everything else is.... - and I just ordered one last week that was on sale."

"Eddie Bauer has many excellent products; they are not as versatile as I would like in their offerings. EB does excel in winter weather coats and exercise or travel items however."

"This is my favorite brand for myself and I recommend it to others and buy gifts for others there frequently."

"Products are always excellent for use for the ranch work we do."

"I purchased what I was looking for."

"CONVENIENT SITE BUT DON'T TAKE THE SURVEY"

"Just checking to see if you still carry a pair of rip stop Nylon cargo pocket pants which were outstanding. It appears that you have discontinued this item"

"Placed an order with a $210 eGift Card last November. Order total was $105.**** after discounts and taxes. The checkout page clearly showed the gift card balance of $100 some dollars.

Fast forward a week. Tried to place another order and the e gift card showed $0 balance. Confused I called customer service and they say that the gift card only had the amount that was on the order.
Really? I had the exact amount on the gift card as the order total (including tax), right down to the cents? "Sorry we can't help you."

Furthermore I returned an item and received a store credit certificate as refund. Fine. But it was only half of the returned item's original paid price. After multiple calls spanning over a month, I am finally getting this remaining amount reissued; supposed to receive in 10-14 business days.

But I am still out over $100. Never again!"

"Placed 3 orders with 2 day shipping on Tuesday and none have arrived on time for the weekend. They took over 2 days just to ship some items that were in stock. Calling customer service is a waste of time and was on for 20 minutes before they said there was nothing they could do. Refusing all 3 shipments and sending back $1000 in purchases because of inept shipping."

"looking for an older style of long underwear First Ascent, it did not show up. I tried looking it up several ways and looked on Clearance site, etc."

"Teasing! See above comment."

"It easy to navigate and find the products. The zooming feature does not work on a mouse pad. I could zoom, but not pan so I could not see part of the product that I wanted to see."

"Show the variety of products you have available"