"Fine just that the pricing is wrong that is a bummer."
"generally worthwhile experience looking for products."
"I don't buy online but will send a check today through the mail. I previously purchased a coat from L.L. Bean, but it was VERY thin & not nearly as warm as advertised. My mom had a Bauer coat years ago, & it was as warm as advertised."
"EB is a brand I value; I'm looking for a full-length down coat on sale!"
"Up until this month I have never had problems with EB. I ordered a sleep sweater as a gift on Black Friday, did not get confirming email, called & told no record of order. Ordered again. Got confirmation of shipping & then confirmation of 2nd shipping as someone found the order from 28 November on 13 December and filled it. Big hassle having gift recipient return one of the sweaters. She returned it to a store that didn't want to refund on card used to pay, had to call long distance for me to give card number. EB promised to refund shipping and give me a gift card to compensate for hassle factor. Neither have showed up. NOT PLEASED with EB service. Hesitant to depend on ordering again."
"Have requested catalogs, but, haven't received nor a single one"
"I don't have to spend a lot of time searching for what I am looking for. I can limit the selection according to my preferences to reduce the choices. The quality of the products offered are in the range of what I am looking for. I feel like I get good value for my dollar."
"If it became an international shipping site it would attract so much more business! The strollers are simply fantastic and like nothing that we have on offer in Australia."
"I am just learning how to shop online so this was fairly easy for me. My kids want to buy me a warm coat/jacket. Something that will cover my bottom."
"Two thumbs up! I love this store. The merchandise is of great quality. I have sweaters more than 10 years old that still look great.! I am a satisfied customers and I love the Friends Rewards."
"don't like website shopping"
"love the favorite line of t-shirts."
"Just browsing today -- but I find this survey too long."
"I haven't been on the website long enough to form an opinion. Nothing bad to say."
"Very satisfied with Eddie Bauer!"